# Can't open Anki on Mac

**URL:** <https://forums.ankiweb.net/t/cant-open-anki-on-mac/41062>\
**Category:** Help\
**Created:** [February 13, 2024, 2:24am UTC](https://forums.ankiweb.net/t/cant-open-anki-on-mac/41062 "2024-02-13T02:24:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![WhySoSerious](https://avatars.discourse-cdn.com/v4/letter/w/59ef9b/32.png) [@WhySoSerious](https://forums.ankiweb.net/u/WhySoSerious)\
**Post date:** [February 13, 2024, 2:24am UTC](https://forums.ankiweb.net/t/cant-open-anki-on-mac/41062/1 "2024-02-13T02:24:12Z")

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Hi, I can open my Anki anymore since I installed the newest version. My system is Sonoma 14.1. Here are the error code:

* * *

## Translated Report (Full Report Below)

Process: anki [1851]  
Path: /Applications/Anki.app/Contents/MacOS/anki  
Identifier: net.ankiweb.dtop  
Version: 23.12.1 (???)  
Code Type: ARM-64 (Native)  
Parent Process: launchd [1]  
User ID: 501

Date/Time: 2024-02-13 13:15:09.7569 +1100  
OS Version: macOS 14.1 (23B74)  
Report Version: 12  
Anonymous UUID: 3511C6F9-A81B-8F7E-C8D0-91E41F3C59C5

Time Awake Since Boot: 1000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC\_BAD\_ACCESS (SIGSEGV)  
Exception Codes: KERN\_INVALID\_ADDRESS at 0x0000000000000001  
Exception Codes: 0x0000000000000001, 0x0000000000000001

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11  
Terminating Process: exc handler [1851]

VM Region Info: 0x1 is not in any region. Bytes before following region: 4331798527  
REGION TYPE START - END [VSIZE] PRT/MAX SHRMOD REGION DETAIL  
UNUSED SPACE AT START  
—\>  
\_\_TEXT 102320000-104b1c000 [40.0M] r-x/r-x SM=COW …ts/MacOS/anki

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<div class="post-metadata">

**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [February 13, 2024, 5:51am UTC](https://forums.ankiweb.net/t/cant-open-anki-on-mac/41062/2 "2024-02-13T05:51:42Z")

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Have you worked through the Troubleshooting checklist - [Troubleshooting - Anki Manual](https://docs.ankiweb.net/troubleshooting.html)?

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [March 14, 2024, 5:51am UTC](https://forums.ankiweb.net/t/cant-open-anki-on-mac/41062/3 "2024-03-14T05:51:52Z")

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