# Can't Import Files **URL:** \ **Category:** Help\ **Created:** [October 29, 2024, 10:28pm UTC](https://forums.ankiweb.net/t/cant-import-files/51350 "2024-10-29T22:28:59Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![audreyfeld](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@audreyfeld](https://forums.ankiweb.net/u/audreyfeld)\ **Post date:** [October 29, 2024, 10:28pm UTC](https://forums.ankiweb.net/t/cant-import-files/51350/1 "2024-10-29T22:28:59Z")
Hello, Whenever I try and import new files I get the message “Unable to read file. It probably requires a newer version of Anki to import”. I have the newest version of anki and have tried restarting Anki, opening Anki holding down “shift”, deleting and redownloading Anki, and clearing my add-ons. ---
**Author:** ![ferophila](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/ferophila/32/10566_2.png) [@ferophila](https://forums.ankiweb.net/u/ferophila)\ **Post date:** [October 30, 2024, 6:30am UTC](https://forums.ankiweb.net/t/cant-import-files/51350/2 "2024-10-30T06:30:47Z")
What kind of file are you trying to import? ---
**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\ **Post date:** [October 30, 2024, 12:50pm UTC](https://forums.ankiweb.net/t/cant-import-files/51350/3 "2024-10-30T12:50:32Z")
Make sure this option is not enabled. The Special Fields add-on used to enable it. ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/7/2/723eea5de77c93a21ff2be72dde00f438df55d21.png) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [November 29, 2024, 12:51pm UTC](https://forums.ankiweb.net/t/cant-import-files/51350/4 "2024-11-29T12:51:26Z")
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