# Can't import cards

**URL:** <https://forums.ankiweb.net/t/cant-import-cards/35088>\
**Category:** Help\
**Created:** [September 28, 2023, 4:01pm UTC](https://forums.ankiweb.net/t/cant-import-cards/35088 "2023-09-28T16:01:30Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![silkchiffon](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@silkchiffon](https://forums.ankiweb.net/u/silkchiffon)\
**Post date:** [September 28, 2023, 4:01pm UTC](https://forums.ankiweb.net/t/cant-import-cards/35088/1 "2023-09-28T16:01:30Z")

</div>

every time i try to input a deck of cards it keeps telling me error: 500: note has 22 fields, expected 3. and then none of the cards would import. can someone PLEASE help me?? i can’t seem to solve this

---

<div class="post-metadata">

**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\
**Post date:** [September 28, 2023, 8:47pm UTC](https://forums.ankiweb.net/t/cant-import-cards/35088/2 "2023-09-28T20:47:12Z")

</div>

Are you adding cards from the editor? Can you test without add-ons? [When problems occur - Frequently Asked Questions](https://faqs.ankiweb.net/when-problems-occur.html)

I suspect some add-on is causing this.

---

<div class="post-metadata">

**Author:** ![silkchiffon](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@silkchiffon](https://forums.ankiweb.net/u/silkchiffon)\
**Post date:** [September 29, 2023, 2:42am UTC](https://forums.ankiweb.net/t/cant-import-cards/35088/3 "2023-09-29T02:42:16Z")

</div>

I’m adding cards a friend sent to me - how do i test without addons?

---

<div class="post-metadata">

**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\
**Post date:** [September 29, 2023, 3:32am UTC](https://forums.ankiweb.net/t/cant-import-cards/35088/4 "2023-09-29T03:32:43Z")

</div>

See the **Check add-ons** section in the link.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [October 29, 2023, 3:32am UTC](https://forums.ankiweb.net/t/cant-import-cards/35088/5 "2023-10-29T03:32:51Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
