# Cannot study cards - Error **URL:** \ **Category:** Help\ **Created:** [August 15, 2021, 1:49am UTC](https://forums.ankiweb.net/t/cannot-study-cards-error/12325 "2021-08-15T01:49:24Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![DoctorToBeIn23](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@DoctorToBeIn23](https://forums.ankiweb.net/u/DoctorToBeIn23)\ **Post date:** [August 15, 2021, 1:49am UTC](https://forums.ankiweb.net/t/cannot-study-cards-error/12325/1 "2021-08-15T01:49:24Z")
Getting this error while trying to study. This is with all add ons disabled. Mac Big Sur Error An error occurred. Please use Tools \> Check Database to see if that fixes the problem. If problems persist, please report the problem on our support site. Please copy and paste the information below into your report. Anki 2.1.45 (355e66e8) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2 Platform: Mac 10.16 Flags: frz=True ao=False sv=2 Add-ons, last update check: 2021-08-14 16:25:37 Caught exception: Traceback (most recent call last): File “aqt/main.py”, line 1053, in onStudyKey File “aqt/main.py”, line 672, in moveToState File “aqt/main.py”, line 694, in \_reviewState File “aqt/reviewer.py”, line 140, in show File “aqt/reviewer.py”, line 160, in refresh\_if\_needed File “aqt/reviewer.py”, line 199, in nextCard File “aqt/reviewer.py”, line 233, in \_get\_next\_v3\_card File “anki/scheduler/v3.py”, line 49, in get\_queued\_cards File “anki/\_backend/generated.py”, line 44, in get\_queued\_cards File “anki/\_backend/ **init**.py”, line 131, in \_run\_command anki.errors.NotFoundError ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [August 15, 2021, 7:12am UTC](https://forums.ankiweb.net/t/cannot-study-cards-error/12325/2 "2021-08-15T07:12:57Z")
Selecting a different deck should fix this. I believe this one has already been resolved in .46 ---
**Author:** ![lhende8](https://avatars.discourse-cdn.com/v4/letter/l/91b2a8/32.png) [@lhende8](https://forums.ankiweb.net/u/lhende8)\ **Post date:** [August 15, 2021, 8:37pm UTC](https://forums.ankiweb.net/t/cannot-study-cards-error/12325/3 "2021-08-15T20:37:13Z")
I am getting similar errors and it restricts me from studying. I have attempted to toggle off the add ons and restarting anki, it helps for about 5 cards, then a new error pops up. I am using an older MacBook pro but have never had a problem in the past. Please help. example of what pops up. Error An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed. If the issue only occurs when add-ons are enabled, please use the Tools \> Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem. When you’ve discovered the add-on that is causing the problem, please report the issue on the [add-on support site](https://help.ankiweb.net/discussions/add-ons/). Debug info: Anki 2.1.35 (84dcaa86) Python 3.8.1 Qt 5.9.7 PyQt 5.13.2 Platform: Mac 10.15.7 Flags: frz=True ao=True sv=2 Add-ons, last update check: 2021-08-14 16:32:07 Caught exception: Traceback (most recent call last): File “aqt/taskman.py”, line 87, in \_on\_closures\_pending File “aqt/taskman.py”, line 59, in File “aqt/taskman.py”, line 76, in wrapped\_done File “aqt/sync.py”, line 114, in on\_future\_done File “aqt/main.py”, line 912, in on\_collection\_sync\_finished File “aqt/main.py”, line 699, in reset File “aqt/main.py”, line 661, in moveToState File “aqt/main.py”, line 683, in \_reviewState File “aqt/reviewer.py”, line 65, in show File “aqt/reviewer.py”, line 110, in nextCard File “anki/schedv2.py”, line 63, in getCard File “anki/schedv2.py”, line 261, in \_getCard File “anki/schedv2.py”, line 331, in \_getNewCard File “\”, line 2, in \_fillNew File “anki/hooks.py”, line 638, in decorator\_wrapper File “anki/hooks.py”, line 635, in repl TypeError: fillNew() got multiple values for argument ‘\_old’ ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [August 16, 2021, 8:49am UTC](https://forums.ankiweb.net/t/cannot-study-cards-error/12325/4 "2021-08-16T08:49:22Z")
Please follow the steps on [When problems occur - Frequently Asked Questions](https://faqs.ankiweb.net/when-problems-occur.html) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 4:55am UTC](https://forums.ankiweb.net/t/cannot-study-cards-error/12325/5 "2023-05-01T04:55:18Z")