# Cannot export and log in on Mac

**URL:** <https://forums.ankiweb.net/t/cannot-export-and-log-in-on-mac/4979>\
**Category:** Help\
**Created:** [November 10, 2020, 1:11pm UTC](https://forums.ankiweb.net/t/cannot-export-and-log-in-on-mac/4979 "2020-11-10T13:11:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sercan](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@Sercan](https://forums.ankiweb.net/u/Sercan)\
**Post date:** [November 10, 2020, 1:11pm UTC](https://forums.ankiweb.net/t/cannot-export-and-log-in-on-mac/4979/1 "2020-11-10T13:11:14Z")

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I use Anki on my MacBook and also bought the pro version. The problem I have is, that I have no possibility to export my deck or log in into the app to sync my deck. Furthermore, I have no options under “File”.

Below I included 2 screenshots for you to see how it looks for me.

 ![Bildschirmfoto 2020-11-10 um 14.09.00](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/a/a9cde8d69a94ee4b68a7c087ccecd0d0d0252994.jpeg) ![Bildschirmfoto 2020-11-10 um 14.09.35](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/f/f053f8207581647284ebbf5a125e8da9ca1b8e17.png)

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**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\
**Post date:** [November 10, 2020, 3:31pm UTC](https://forums.ankiweb.net/t/cannot-export-and-log-in-on-mac/4979/2 "2020-11-10T15:31:10Z")

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Are you using this app [https://apps.apple.com/us/app/anki-notes/id1388842081](https://apps.apple.com/us/app/anki-notes/id1388842081)?

This doesn’t seem to be supported here despite the name.

Supported apps are listed here: [https://apps.ankiweb.net/](https://apps.ankiweb.net/)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 5:23am UTC](https://forums.ankiweb.net/t/cannot-export-and-log-in-on-mac/4979/3 "2023-05-01T05:23:45Z")

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