# Auto backup disrupt the use and halt anki, as reported before

**URL:** <https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587>\
**Category:** Help\
**Created:** [March 19, 2024, 5:38pm UTC](https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587 "2024-03-19T17:38:38Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![krstoevan](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@krstoevan](https://forums.ankiweb.net/u/krstoevan)\
**Post date:** [March 19, 2024, 5:38pm UTC](https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587/1 "2024-03-19T17:38:38Z")

</div>

hi,

i am now on 23.12.1,  
quite frequently, anki will automatically start creating “backup”, with a floating window.

i searched the forum, reported before, which claims to use an add-on but i do not use that add-on.

> [@How to disable backup feature](https://forums.ankiweb.net/t/how-to-disable-backup-feature/38880):
>
> Hi, Since I use Anki 23.10.X and onwards the backup dialog gets frozen and I can no longer use Anki unless I kill the process and start again. I am not sure how to trigger the issue exactly. I know that having the browser window open for a while seems to be a requirement. Rather than identifying the hard-to-reproduce bug, I would like to ask how can I disable backups to begin with. Seems that it’s a setting that cannot be disabled. I made an [add-on](https://github.com/guillem-palau-salva/Anki-NoExitBackups/tree/master) for that matter which I used for 3 years, but…

i read the releases, 23.10 claim to have solved the showing of “backup” problem but i am on 23.12.1…

anyway, currently my way will be to make the time interval longer.

i am not brave enough to edit the code as in that thread, because i afraid backups made later will be corrupted or non-functioning, thanks.

ps, win10, qt6, 23.12.1

---

<div class="post-metadata">

**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [March 20, 2024, 4:31am UTC](https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587/2 "2024-03-20T04:31:36Z")

</div>

You could try the latest rc release, and see if it happens without any add-ons.

---

<div class="post-metadata">

**Author:** ![Aleksej](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@Aleksej](https://forums.ankiweb.net/u/Aleksej)\
**Post date:** [March 20, 2024, 5:19am UTC](https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587/3 "2024-03-20T05:19:24Z")

</div>

Note: the problem in [How to disable backup feature](https://forums.ankiweb.net/t/how-to-disable-backup-feature/38880) is that Anki hangs and becomes unusable, not that the pop-up is annoying and that it might interrupt whatever you are doing.

---

<div class="post-metadata">

**Author:** ![krstoevan](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@krstoevan](https://forums.ankiweb.net/u/krstoevan)\
**Post date:** [March 20, 2024, 5:33am UTC](https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587/4 "2024-03-20T05:33:52Z")

</div>

it’s ok for me now after i make the auto backup time to 300000h.

previously the problem is that when i making notes, the auto backup started itself, and the pop on keep showing without termination, then i have to kill the anki process.

may be i cant express fully, i dont natively speak english.

let others comment. thx

---

<div class="post-metadata">

**Author:** ![Aleksej](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@Aleksej](https://forums.ankiweb.net/u/Aleksej)\
**Post date:** [March 20, 2024, 5:37am UTC](https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587/5 "2024-03-20T05:37:07Z")

</div>

Sorry, I didn’t reread the title of your thread and recalled my incorrect understanding from yesterday. When I am dragging a deck, I worry that the backup pop-up will make me drop it.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [April 19, 2024, 5:37am UTC](https://forums.ankiweb.net/t/auto-backup-disrupt-the-use-and-halt-anki-as-reported-before/42587/6 "2024-04-19T05:37:32Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
