# Audio not working on iphone but works on MacOS **URL:** \ **Category:** Help\ **Created:** [February 19, 2025, 12:06pm UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070 "2025-02-19T12:06:38Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![yiaayz](https://avatars.discourse-cdn.com/v4/letter/y/ce7236/32.png) [@yiaayz](https://forums.ankiweb.net/u/yiaayz)\ **Post date:** [February 19, 2025, 12:06pm UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070/1 "2025-02-19T12:06:38Z")
I’m having an issue where sound is not playing in Anki on my iPhone. It was working fine yesterday, but today it suddenly stopped. I’ve searched the forum and tried various solutions, but none have worked. Here’s what I’ve checked so far: - My iPhone is **not on silent mode** and **not muted**. - **Sync is complete** on Anki iOS. - I verified the **audio file format using MediaInfo** , and it is **MP3** , which matches the file extension. ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/4/a/4a66471f05e6b8b9d2e6d3425898e511f8a7911a.jpeg) Since it was working just yesterday, I’m not sure what could have caused this. Has anyone encountered this issue before, or does anyone have other troubleshooting suggestions? Thanks in advance! ---
**Author:** ![yiaayz](https://avatars.discourse-cdn.com/v4/letter/y/ce7236/32.png) [@yiaayz](https://forums.ankiweb.net/u/yiaayz)\ **Post date:** [February 19, 2025, 12:21pm UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070/2 "2025-02-19T12:21:14Z")
I think I figured it out. Previously, I was using: ```html ``` in my template to hide the large play button while still allowing the sound to play. This setup had been working fine until yesterday. To fix the issue, I changed the HTML to: ```html {{vocab-audio}} ``` and used the following CSS instead: ```css .replay-button svg { display: none; } ``` This successfully hid the play button while keeping the audio functional. What’s strange is that my original setup suddenly stopped working on my iPhone yesterday, even though it had been auto-playing sound without any issues before. I’m not sure why this happened. ---
**Author:** ![rossgb](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/rossgb/32/23908_2.png) [@rossgb](https://forums.ankiweb.net/u/rossgb)\ **Post date:** [February 19, 2025, 12:30pm UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070/3 "2025-02-19T12:30:54Z")
Anki 25.02 was recently released and changed how it behaved when audio tags are hidden in HTML comments. I assume your phone automatically updated AnkiMobile but you are still running 24.11 or older on your Mac. Other people have also run into this gotcha: > [@AnkiMobile 25.02.1 audio not playing](https://forums.ankiweb.net/t/ankimobile-25-02-1-audio-not-playing/55920): > > iPhone 14 Pro Max iOS 18.3 AnkiMobile to 25.02.1 After updating (from I think 24.11) to 25.02.1, audio does not seem play for flash cards. Neither autoplay nor selecting the replay audio action results in sound being played. Audio does still work on my phone in general. I tried restarting and the issue persisted. ---
**Author:** ![yiaayz](https://avatars.discourse-cdn.com/v4/letter/y/ce7236/32.png) [@yiaayz](https://forums.ankiweb.net/u/yiaayz)\ **Post date:** [February 19, 2025, 12:39pm UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070/4 "2025-02-19T12:39:29Z")
Ah that explains it. Thanks! ---
**Author:** ![Quackattackaggie](https://avatars.discourse-cdn.com/v4/letter/q/f17d59/32.png) [@Quackattackaggie](https://forums.ankiweb.net/u/Quackattackaggie)\ **Post date:** [February 19, 2025, 9:03pm UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070/5 "2025-02-19T21:03:45Z")
Thanks for posting this and finding the solution. I had the same problem all of a sudden. One added benefit, once I took out the \<------\> symbols, it added a play button for the audio. I suspect you might be using the same mandarin extension that I am, seeing how we had the same formatting put into our cards. ---
**Author:** ![yiaayz](https://avatars.discourse-cdn.com/v4/letter/y/ce7236/32.png) [@yiaayz](https://forums.ankiweb.net/u/yiaayz)\ **Post date:** [February 20, 2025, 3:10am UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070/6 "2025-02-20T03:10:14Z")
For my case, it was actually the opposite - I thought the play button was too large and obstructive, so I removed it by commenting it out myself to get rid of it while keeping the audio-play. That ended up dragging me into this issue. A better way to hide it would be to use CSS or in-line HTML styles, as mentioned in the solution. But since you like the button, I guess you don’t need to do anything else and that’s a happy little accident for you : ) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [March 22, 2025, 3:10am UTC](https://forums.ankiweb.net/t/audio-not-working-on-iphone-but-works-on-macos/56070/7 "2025-03-22T03:10:36Z")
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