# Ankiweb not playing audio

**URL:** <https://forums.ankiweb.net/t/ankiweb-not-playing-audio/8609>\
**Category:** Syncing & AnkiWeb\
**Created:** [March 23, 2021, 5:00am UTC](https://forums.ankiweb.net/t/ankiweb-not-playing-audio/8609 "2021-03-23T05:00:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![hoang1812](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@hoang1812](https://forums.ankiweb.net/u/hoang1812)\
**Post date:** [March 23, 2021, 5:00am UTC](https://forums.ankiweb.net/t/ankiweb-not-playing-audio/8609/1 "2021-03-23T05:00:06Z")

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So i’ve synced my cards from the PC version to ankiweb but it seems that the audio isn’t playing on ankiweb. Did I do something wrong?

Update: I got it to work. My audio files were not supported on ankiwebs so I had to change them to mp3s ☹

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**Author:** ![simohe](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@simohe](https://forums.ankiweb.net/u/simohe)\
**Post date:** [April 8, 2021, 1:33pm UTC](https://forums.ankiweb.net/t/ankiweb-not-playing-audio/8609/2 "2021-04-08T13:33:17Z")

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Thank you for the hint. I did not find out this solution by myself.

Is there a list anywhere what sound formats are supported by ankiweb? ([Anki Manual](https://docs.ankiweb.net/#/media) recommends **mp3** for sound and **mp4** for video to be most portable to ankiweb and mobile clients.)

Suggestion for improvement of ankiweb: Show something (instead of nothing in this place) when the media is not supported. Maybe only an error icon with some tool tip. Or maybe a link for downloading (or …). (BTW: Where can I post suggestions for ankiweb? A github repo with a README.md only could track issues.)

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**Author:** ![simohe](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@simohe](https://forums.ankiweb.net/u/simohe)\
**Post date:** [April 8, 2021, 5:27pm UTC](https://forums.ankiweb.net/t/ankiweb-not-playing-audio/8609/3 "2021-04-08T17:27:14Z")

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I should probably post the suggestion in [Suggestions - Anki Forums](https://forums.ankiweb.net/c/suggestions/17)

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**Author:** ![pavreh](https://avatars.discourse-cdn.com/v4/letter/p/0ea827/32.png) [@pavreh](https://forums.ankiweb.net/u/pavreh)\
**Post date:** [July 15, 2021, 10:34pm UTC](https://forums.ankiweb.net/t/ankiweb-not-playing-audio/8609/5 "2021-07-15T22:34:42Z")

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I have similar experience. My audio files are .ogg which is supported by Anki (Windows), AnkiDroid, my web browser but not supported by AnkiWeb.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 6:16am UTC](https://forums.ankiweb.net/t/ankiweb-not-playing-audio/8609/6 "2023-05-01T06:16:23Z")

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