# Ankiweb doesn't count given answers
**URL:** https://forums.ankiweb.net/t/ankiweb-doesnt-count-given-answers/5640
**Category:** Syncing & AnkiWeb
**Created:** [December 8, 2020, 1:53pm UTC](https://forums.ankiweb.net/t/ankiweb-doesnt-count-given-answers/5640 "2020-12-08T13:53:16Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@david1205](https://forums.ankiweb.net/u/david1205)
#### Post date: [December 8, 2020, 1:53pm UTC](https://forums.ankiweb.net/t/ankiweb-doesnt-count-given-answers/5640/1 "2020-12-08T13:53:16Z")
Hello,
normally I use Anki on my MacBook and that works fine.
But I need to use Ankiweb via Browser sometimes and that seems to not work any more since today. Ankiweb does not count the answers I give.
I tried MS Edge, google chrome and safari on different systems (Windows and macOS) and the error is the same in all cases.
I tried to sync and quit the macOS-App, but that did not solve the Problem.
**Have you any idea what could be the reason for this error?** Or is it a general Anki-Problem at the moment?
yesterday I changed the Username in my Anki-macos-APP from “Benutzer 1” to “David”. Is it possible that this change causes the error?
Kind regards
David
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### Author:  [@dae](https://forums.ankiweb.net/u/dae)
#### Post date: [December 9, 2020, 7:51am UTC](https://forums.ankiweb.net/t/ankiweb-doesnt-count-given-answers/5640/2 "2020-12-09T07:51:17Z")
Nothing has changed on AnkiWeb recently. Changing your profile name shouldn’t cause any problems, but if you were asked to upload/download when you synced, if you chose upload it would overwrite any changes you had made on AnkiWeb since the last sync.
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### Author:  [@system](https://forums.ankiweb.net/u/system)
#### Post date: [May 1, 2023, 6:19am UTC](https://forums.ankiweb.net/t/ankiweb-doesnt-count-given-answers/5640/3 "2023-05-01T06:19:17Z")