# AnkiWeb Deck Share is Frozen

**URL:** <https://forums.ankiweb.net/t/ankiweb-deck-share-is-frozen/11048>\
**Category:** Syncing & AnkiWeb\
**Created:** [June 25, 2021, 10:38pm UTC](https://forums.ankiweb.net/t/ankiweb-deck-share-is-frozen/11048 "2021-06-25T22:38:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![goldenfrodo](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@goldenfrodo](https://forums.ankiweb.net/u/goldenfrodo)\
**Post date:** [June 25, 2021, 10:38pm UTC](https://forums.ankiweb.net/t/ankiweb-deck-share-is-frozen/11048/1 "2021-06-25T22:38:20Z")

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My AnkiWeb is frozen on the page that says:  
“Processing  
Please wait while your request completes. This page will automatically refresh every 5 seconds.  
**Waiting…** ”

I was trying to share a deck I made for my classmates (I make & share decks daily) but it froze on the page. I’ve tried refreshing, logging out/in, different browser, force sync from ankidesktop, but anywhere I click on the ankiweb page just directs me to the processing page.  
My anki dekstop and ankimobile apps won’t sync because it says a sync is in progress. Would be grateful for any troubleshooting you may have to offer!

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [June 25, 2021, 10:47pm UTC](https://forums.ankiweb.net/t/ankiweb-deck-share-is-frozen/11048/2 "2021-06-25T22:47:40Z")

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Fixed, please let me know if it happens again.

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**Author:** ![goldenfrodo](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@goldenfrodo](https://forums.ankiweb.net/u/goldenfrodo)\
**Post date:** [June 25, 2021, 10:49pm UTC](https://forums.ankiweb.net/t/ankiweb-deck-share-is-frozen/11048/3 "2021-06-25T22:49:32Z")

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Hi Dae, thank you. It happened again when I tried to share the deck. Can you please fix it again? I’ll refrain from trying to share a deck again, but I’d like to know why i’m not able to share my decks anymore.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [June 25, 2021, 11:31pm UTC](https://forums.ankiweb.net/t/ankiweb-deck-share-is-frozen/11048/4 "2021-06-25T23:31:11Z")

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I think I’ve managed to fix the root cause of this now, and your deck should be shared now. Please let me know if you run into any further issues.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 6:16am UTC](https://forums.ankiweb.net/t/ankiweb-deck-share-is-frozen/11048/5 "2023-05-01T06:16:46Z")

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