AnKing V10 Upload Issue

I am trying to upload the V10 Anki Deck. I downlaoded it without issue, but every time I go to upload, I get a blue wheel of death and a “processing” sign with a greyed out “Anki Not Responding.” I used to have V8 downloaded but I deleted it. I am not sure if this is part of the problem? I don’t have V8 showing now. I’m so frustrated please help!!

When you say “upload”, do you mean you are trying to sync? Please follow the steps on When problems occur - Frequently Asked Questions