# AnkiMobile Help

**URL:** <https://forums.ankiweb.net/t/ankimobile-help/5300>\
**Category:** Help\
**Created:** [November 22, 2020, 6:09pm UTC](https://forums.ankiweb.net/t/ankimobile-help/5300 "2020-11-22T18:09:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![WhitePlantain](https://avatars.discourse-cdn.com/v4/letter/w/e56c9b/32.png) [@WhitePlantain](https://forums.ankiweb.net/u/WhitePlantain)\
**Post date:** [November 22, 2020, 6:09pm UTC](https://forums.ankiweb.net/t/ankimobile-help/5300/1 "2020-11-22T18:09:19Z")

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Hi,

Whenever I sync anki to my iPhone it won’t let me view the images. They appear as small clear boxes. It does work on my desktop/laptop and I’ve synced to my account.

Is there anyway to fix this?

Please help!

Sincerely  
Zack

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 23, 2020, 1:38am UTC](https://forums.ankiweb.net/t/ankimobile-help/5300/2 "2020-11-23T01:38:02Z")

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Please make sure you wait for the media sync to complete: [https://faqs.ankiweb.net/media-files-may-take-time-to-sync.html](https://faqs.ankiweb.net/media-files-may-take-time-to-sync.html)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 7:59am UTC](https://forums.ankiweb.net/t/ankimobile-help/5300/3 "2023-05-01T07:59:15Z")

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