# AnkiMobile beta crash

**URL:** <https://forums.ankiweb.net/t/ankimobile-beta-crash/60>\
**Category:** Beta Testing\
**Created:** [June 11, 2020, 10:35am UTC](https://forums.ankiweb.net/t/ankimobile-beta-crash/60 "2020-06-11T10:35:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![pinnerup](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/pinnerup/32/52_2.png) [@pinnerup](https://forums.ankiweb.net/u/pinnerup)\
**Post date:** [June 11, 2020, 10:35am UTC](https://forums.ankiweb.net/t/ankimobile-beta-crash/60/1 "2020-06-11T10:35:44Z")

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The latest AnkiMobile beta (well, alpha, i.e. 20064.4) refuses to start on my iPad.

When I try to start the app, I immediately get the “AnkiMobile Flashcards crashed” error. I’ve shared the information through the popup.

I’ve tried downgrading to the previous version (20064.2), but when I try to start that, it says: “Wrong Version. Please use the ‘downgrade’ command in beta15, then upgrade again.”

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [June 11, 2020, 10:57am UTC](https://forums.ankiweb.net/t/ankimobile-beta-crash/60/2 "2020-06-11T10:57:53Z")

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(Apple don’t notify me of issues inside TestFlight, so here or TenderApp is the best place to reach out if you run into any further problems)

A new build should be available in the next ~30 minutes - please let me know how it goes for you.

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**Author:** ![pinnerup](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/pinnerup/32/52_2.png) [@pinnerup](https://forums.ankiweb.net/u/pinnerup)\
**Post date:** [June 11, 2020, 1:24pm UTC](https://forums.ankiweb.net/t/ankimobile-beta-crash/60/3 "2020-06-11T13:24:56Z")

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Thanks for the quick reply. I’ve upgraded to 20064.5, but unfortunately the app still crashes immediately upon launch.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [June 11, 2020, 10:25pm UTC](https://forums.ankiweb.net/t/ankimobile-beta-crash/60/4 "2020-06-11T22:25:39Z")

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Sorry to hear that ☹ Another build should be available in about 20 minutes which should hopefully get to the bottom of this. As always, please let me know how you go and if you run into any other issues.

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**Author:** ![pinnerup](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/pinnerup/32/52_2.png) [@pinnerup](https://forums.ankiweb.net/u/pinnerup)\
**Post date:** [June 12, 2020, 1:13am UTC](https://forums.ankiweb.net/t/ankimobile-beta-crash/60/5 "2020-06-12T01:13:02Z")

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That fixed it, thanks 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 2:56am UTC](https://forums.ankiweb.net/t/ankimobile-beta-crash/60/6 "2023-05-01T02:56:28Z")

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