# Anki won't start at all **URL:** \ **Category:** Help\ **Created:** [June 15, 2021, 9:28pm UTC](https://forums.ankiweb.net/t/anki-wont-start-at-all/10837 "2021-06-15T21:28:52Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sol-Invicuts](https://avatars.discourse-cdn.com/v4/letter/s/50afbb/32.png) [@Sol-Invicuts](https://forums.ankiweb.net/u/Sol-Invicuts)\ **Post date:** [June 15, 2021, 9:28pm UTC](https://forums.ankiweb.net/t/anki-wont-start-at-all/10837/1 "2021-06-15T21:28:53Z")
Hello all, I recently heard about this software and decided to try it out so I downloaded the program and try to run it but the program won’t start at all. Whenever I try and run it I get a brief loading sign next to my mouse but then nothing happens. Here is the info from the console C:\Program Files\Anki\>anki-console [15928] PyInstaller Bootloader 3.x [15928] LOADER: executable is C:\Program Files\Anki\anki-console.exe [15928] LOADER: homepath is C:\Program Files\Anki [15928] LOADER: _MEIPASS2 is NULL [15928] LOADER: archivename is C:\Program Files\Anki\anki-console.exe [15928] LOADER: C:\Program Files\Anki\anki-console.exe contains a digital signature [15928] LOADER: No need to extract files to run; setting extractionpath to homepath [15928] LOADER: SetDllDirectory(C:\Program Files\Anki) [15928] LOADER: Already in the child - running user’s code. [15928] LOADER: Python library: C:\Program Files\Anki\python38.dll [15928] LOADER: Loaded functions from Python library. [15928] LOADER: Manipulating environment (sys.path, sys.prefix) [15928] LOADER: sys.prefix is C:\Program Files\Anki [15928] LOADER: Pre-init sys.path is C:\Program Files\Anki\base\_library.zip;C:\Program Files\Anki [15928] LOADER: Setting runtime options [15928] LOADER: Initializing python [15928] LOADER: Overriding Python’s sys.path [15928] LOADER: Post-init sys.path is C:\Program Files\Anki\base\_library.zip;C:\Program Files\Anki [15928] LOADER: Setting sys.argv [15928] LOADER: setting sys.MEIPASS [15928] LOADER: importing modules from CArchive [15928] LOADER: extracted struct [15928] LOADER: callfunction returned… [15928] LOADER: extracted pyimod01\_os\_path [15928] LOADER: callfunction returned… [15928] LOADER: extracted pyimod02\_archive [15928] LOADER: callfunction returned… [15928] LOADER: extracted pyimod03\_importers [15928] LOADER: callfunction returned… [15928] LOADER: Installing PYZ archive with Python modules. [15928] LOADER: PYZ archive: PYZ-00.pyz [15928] LOADER: Running pyiboot01\_bootstrap.py [15928] LOADER: Running pyi\_rth\_win32comgenpy.py [15928] LOADER: Running pyi\_rth\_multiprocessing.py [15928] LOADER: Running pyi\_rth\_certifi.py [15928] LOADER: Running pyi\_rth\_pyqt5.py [15928] LOADER: Running pyi\_rth\_pkgres.py [15928] LOADER: Running pyi\_rth\_pyqt5webengine.py [15928] LOADER: Running runanki.py File “runanki.py”, line 4, in File "aqt\_init.py", line 421, in run File "aqt\_init_.py", line 472, in \_run File “aqt\profiles.py”, line 134, in setupMeta File “aqt\profiles.py”, line 503, in \_loadMeta resetting corrupt \_global Also, I am running this on the most current version of windows 10 any help would be greatly appreciated, Thanks! ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [June 16, 2021, 8:28am UTC](https://forums.ankiweb.net/t/anki-wont-start-at-all/10837/2 "2021-06-16T08:28:43Z")
You could try [Running from Python - Frequently Asked Questions](https://faqs.ankiweb.net/running-from-python.html) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 5:01am UTC](https://forums.ankiweb.net/t/anki-wont-start-at-all/10837/3 "2023-05-01T05:01:30Z")