# Anki Web Deck deleted when I tried to sync to PC version

**URL:** <https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927>\
**Category:** Syncing & AnkiWeb\
**Created:** [October 19, 2024, 6:42pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927 "2024-10-19T18:42:35Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![claire.nguyen15](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@claire.nguyen15](https://forums.ankiweb.net/u/claire.nguyen15)\
**Post date:** [October 19, 2024, 6:42pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/1 "2024-10-19T18:42:35Z")

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Hi! I recently created a deck on Anki Web when I did not have access to my PC and tried to sync it to the PC version and completely lost the deck. Is there any way I can get the deck back?

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [October 19, 2024, 7:44pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/2 "2024-10-19T19:44:12Z")

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I want to make sure I’m clear on your steps so I can help you in the right direction. Can you confirm or correct me on this?

- You already had a collection you were using on Anki desktop – had you _never_ synced that to AnkiWeb, or had you _not recently_ synced that to AnkiWeb?
- Did you create a new AnkiWeb account and start creating a new collection there? Or did you use an existing account and start adding more to it?
- When you got back to your PC and synced with AnkiWeb, were you forced to do a one-way sync? Which direction did you pick –
  - upload to AnkiWeb – so the recent additions you had made on AnkiWeb are gone?
  - download from AnkiWeb – so the collection you had on your PC is gone?

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**Author:** ![claire.nguyen15](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@claire.nguyen15](https://forums.ankiweb.net/u/claire.nguyen15)\
**Post date:** [October 19, 2024, 7:51pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/3 "2024-10-19T19:51:05Z")

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I had not recently synced the collection I was using on Anki desktop to AnkiWeb, but the deck I was using and lost was on AnkiWeb. I used an existing Anki account and added more to it. For the one-way sync, I selected upload to AnkiWeb, which added the decks from my PC to AnkiWeb but removed my recent additions.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [October 19, 2024, 8:21pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/4 "2024-10-19T20:21:32Z")

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Okay! That makes more sense based on what I’m seeing.

I can restore your collection in AnkiWeb from 3 days ago, 16 October. That is the only recent version available and you won’t have anything done after that date. Please let me know if you want me to proceed.

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**Author:** ![claire.nguyen15](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@claire.nguyen15](https://forums.ankiweb.net/u/claire.nguyen15)\
**Post date:** [October 19, 2024, 9:44pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/5 "2024-10-19T21:44:53Z")

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yes please! thank you so much.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [October 20, 2024, 2:52am UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/6 "2024-10-20T02:52:51Z")

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Okay. That’s restored. Start Anki in safe-mode so it doesn’t auto-sync, because you’ll need to force a one-way sync (in Tools \> Preferences) so you can choose **Download from** AnkiWeb.

**But before you do that,** you’re going to have to preserve your data on your PC, because that download will overwrite your local collection.

- Export everything in your main collection as apkg, including scheduling – force a one-way sync and download from AnkiWeb – import the apkg you saved – sync again.

- Or, if you don’t want to mess around with your main profile – Create a new (temporary) profile – set it up to sync and **download from** AnkiWeb – export everything you have there as apkg, including scheduling and media – log out of syncing (at some point, go back and delete this temporary profile) – import the apkg into your main profile – force a one-way sync to upload everything to AnkiWeb.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [October 20, 2024, 8:30pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/7 "2024-10-20T20:30:22Z")

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A post was merged into an existing topic: [Desperate need of rapid help! Deleted decks on anki web when I tried to sync](https://forums.ankiweb.net/t/desperate-need-of-rapid-help-deleted-decks-on-anki-web-when-i-tried-to-sync/50950)

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**Author:** ![claire.nguyen15](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@claire.nguyen15](https://forums.ankiweb.net/u/claire.nguyen15)\
**Post date:** [October 20, 2024, 12:58pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/8 "2024-10-20T12:58:19Z")

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thank you so much for your help!

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [November 19, 2024, 8:30pm UTC](https://forums.ankiweb.net/t/anki-web-deck-deleted-when-i-tried-to-sync-to-pc-version/50927/9 "2024-11-19T20:30:38Z")

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