# Anki Sync Problem

**URL:** <https://forums.ankiweb.net/t/anki-sync-problem/39372>\
**Category:** Syncing & AnkiWeb\
**Created:** [January 8, 2024, 9:32am UTC](https://forums.ankiweb.net/t/anki-sync-problem/39372 "2024-01-08T09:32:10Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Gabbylaiboy](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@Gabbylaiboy](https://forums.ankiweb.net/u/Gabbylaiboy)\
**Post date:** [January 8, 2024, 9:32am UTC](https://forums.ankiweb.net/t/anki-sync-problem/39372/1 "2024-01-08T09:32:11Z")

</div>

Its been about a year since I last “sync” my anki however, I still used it. Now that I have a new desktop, I tried to sync my old deck to my PC. However, I get this message, “Only one copy of Anki can sync to your account at once, Please try again after a minute”. Next I get a message saying, "Syncing failed, because your email address needs to be reconfirmed. Please visit ankiweb and log in as gabriellai0501gmail to proceed.

So after getting this message I went to ankiweb and tried to log in to my account, however it says there is no email address linked to my account. Therefore, I remade the account and tried to sync. When I tried that the same issue such as “Syncing Failed” gets shown again.

Any help is appreciated as I am starting my new term soon and would like to reuse some of my cards.

Thank you so much

---

<div class="post-metadata">

**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [January 9, 2024, 2:49am UTC](https://forums.ankiweb.net/t/anki-sync-problem/39372/2 "2024-01-09T02:49:37Z")

</div>

You have an existing account with your 0501 email address. Please log in using that email (double-checking for typos), and an email should be sent to you.

---

<div class="post-metadata">

**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [January 9, 2024, 4:18am UTC](https://forums.ankiweb.net/t/anki-sync-problem/39372/4 "2024-01-09T04:18:23Z")

</div>

You appear to be trying to login to [forums.ankiweb.net](http://forums.ankiweb.net) instead of [ankiweb.net](http://ankiweb.net).

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [February 8, 2024, 4:18am UTC](https://forums.ankiweb.net/t/anki-sync-problem/39372/5 "2024-02-08T04:18:25Z")

</div>

Closed on February 8, 2024, 4:18am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.