# Anki stuck on "processing"

**URL:** <https://forums.ankiweb.net/t/anki-stuck-on-processing/29142>\
**Category:** Help\
**Created:** [April 7, 2023, 2:08pm UTC](https://forums.ankiweb.net/t/anki-stuck-on-processing/29142 "2023-04-07T14:08:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![anki12](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@anki12](https://forums.ankiweb.net/u/anki12)\
**Post date:** [April 7, 2023, 2:08pm UTC](https://forums.ankiweb.net/t/anki-stuck-on-processing/29142/1 "2023-04-07T14:08:13Z")

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Hello! I am new to anki so I am not familiar with this application. I have tried downloading an anki set from reddit that has 2,900 cards. For a few hours, my anki has been stuck on processing. I cannot close the app, force quit it, or do anything beyond letting it run in the background. I use a MacBook Air 2022 and have 130 GB still available. How can I get these cards to download?

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**Author:** ![zrk](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/zrk/32/12696_2.png) [@zrk](https://forums.ankiweb.net/u/zrk)\
**Post date:** [April 7, 2023, 3:28pm UTC](https://forums.ankiweb.net/t/anki-stuck-on-processing/29142/2 "2023-04-07T15:28:49Z")

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Have you tried restarting your Mac?

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**Author:** ![anki12](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@anki12](https://forums.ankiweb.net/u/anki12)\
**Post date:** [April 7, 2023, 4:07pm UTC](https://forums.ankiweb.net/t/anki-stuck-on-processing/29142/3 "2023-04-07T16:07:43Z")

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Yes. It says “Anki interrupted restart. To continue restarting, quit Anki.” But then I cannot quit anki in order to restart.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [April 11, 2023, 5:04am UTC](https://forums.ankiweb.net/t/anki-stuck-on-processing/29142/4 "2023-04-11T05:04:28Z")

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It sounds like it’s stuck, and needs to be force-closed. [How to force an app to close on your Mac – Apple Support (AU)](https://support.apple.com/en-au/HT201276). Afterwards, you could try importing again.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 11, 2023, 5:04am UTC](https://forums.ankiweb.net/t/anki-stuck-on-processing/29142/5 "2023-05-11T05:04:54Z")

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Closed on May 11, 2023, 5:04am UTC

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