# Anki not working launcher

**URL:** <https://forums.ankiweb.net/t/anki-not-working-launcher/66648>\
**Category:** Help\
**Created:** [September 24, 2025, 7:33pm UTC](https://forums.ankiweb.net/t/anki-not-working-launcher/66648 "2025-09-24T19:33:03Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [September 25, 2025, 6:46pm UTC](https://forums.ankiweb.net/t/anki-not-working-launcher/66648/2 "2025-09-25T18:46:06Z")

</div>

The launcher isn’t able to download the files it needs.

Check these links to see if something is blocking your connection.

> [@Anki launcher hangs at "Checking for updates"](https://forums.ankiweb.net/t/anki-launcher-hangs-at-checking-for-updates/66571/2):
>
> Does this link open normally in your browser? [https://github.com/astral-sh/python-build-standalone/releases/download/20250612/cpython-3.13.5+20250612-x86\_64-pc-windows-msvc-install\_only\_stripped.tar.gz](https://github.com/astral-sh/python-build-standalone/releases/download/20250612/cpython-3.13.5+20250612-x86_64-pc-windows-msvc-install_only_stripped.tar.gz)

> [@Internet connection?](https://forums.ankiweb.net/t/internet-connection/64615/4):
>
> The launcher tries to read [https://pypi.org/pypi/aqt/json](https://pypi.org/pypi/aqt/json). Are you able to open it in your web browser? Do you use a proxy to access the internet?

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_[View the full topic](https://forums.ankiweb.net/t/anki-not-working-launcher/66648)._