# Anki not syncing / showing errors

**URL:** <https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907>\
**Category:** Help\
**Created:** [July 7, 2023, 8:11pm UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907 "2023-07-07T20:11:03Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Inamqazi](https://avatars.discourse-cdn.com/v4/letter/i/3d9bf3/32.png) [@Inamqazi](https://forums.ankiweb.net/u/Inamqazi)\
**Post date:** [July 7, 2023, 8:11pm UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907/1 "2023-07-07T20:11:03Z")

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Newly installed Anki not syncing.  
Tried using both version 2.1.64 and 2.1.65 on different networks but the issue persists. Tried uninstalling antivirus, disabling firewall yet the same result. Any help will be appreciated.

 ![IMG_1558](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/d/de44f2dff815fd21788ecf0d321f38234a5be012.jpeg)  
 ![IMG_1572](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/5/5e0620eb3fdf2e5c6b818f81d34d205106db5deb.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/d/dd4e370586ddca03c408a7a92a399844013fb536.jpeg)

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [July 7, 2023, 11:13pm UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907/2 "2023-07-07T23:13:54Z")

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That error typically is caused by some sort of filtering on your machine (eg firewall or antivirus), or on the network you are connected to.

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**Author:** ![Inamqazi](https://avatars.discourse-cdn.com/v4/letter/i/3d9bf3/32.png) [@Inamqazi](https://forums.ankiweb.net/u/Inamqazi)\
**Post date:** [July 7, 2023, 11:26pm UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907/3 "2023-07-07T23:26:55Z")

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I uninstalled the antivirus and turned off the firewall and then tried using different wifi but it still shows the same error. 😕

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<div class="post-metadata">

**Author:** ![Inamqazi](https://avatars.discourse-cdn.com/v4/letter/i/3d9bf3/32.png) [@Inamqazi](https://forums.ankiweb.net/u/Inamqazi)\
**Post date:** [July 7, 2023, 11:29pm UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907/4 "2023-07-07T23:29:43Z")

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I even reset the windows yet the issue persists.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [July 9, 2023, 10:58pm UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907/5 "2023-07-09T22:58:41Z")

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Another possibility is connectivity issues from your region or country. I’m afraid aside from trying a VPN, there may not be much you can do except try again later.

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**Author:** ![Inamqazi](https://avatars.discourse-cdn.com/v4/letter/i/3d9bf3/32.png) [@Inamqazi](https://forums.ankiweb.net/u/Inamqazi)\
**Post date:** [July 10, 2023, 9:32am UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907/6 "2023-07-10T09:32:53Z")

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Tried syncing using a vpn and it finally worked. Looks like that was the problem.Thanks alot your help.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [August 9, 2023, 9:33am UTC](https://forums.ankiweb.net/t/anki-not-syncing-showing-errors/31907/7 "2023-08-09T09:33:35Z")

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Closed on August 9, 2023, 9:33am UTC

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