# Anki not opening

**URL:** <https://forums.ankiweb.net/t/anki-not-opening/8064>\
**Category:** Help\
**Created:** [March 7, 2021, 12:16am UTC](https://forums.ankiweb.net/t/anki-not-opening/8064 "2021-03-07T00:16:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![al123](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@al123](https://forums.ankiweb.net/u/al123)\
**Post date:** [March 7, 2021, 12:16am UTC](https://forums.ankiweb.net/t/anki-not-opening/8064/1 "2021-03-07T00:16:54Z")

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hello,  
My Anki keeps giving me this message of sync but it has been a couple of hours now. I don’t even want it to sync to Anki web. how can I fix this? I know I need to update like it says on the picture but it’s not letting me click anywhere ![Screenshot 2021-03-06 191606](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/c/c4b1660d4ec98fd123f87995e23735e91f1a1032.jpeg)

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**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\
**Post date:** [March 7, 2021, 1:07am UTC](https://forums.ankiweb.net/t/anki-not-opening/8064/2 "2021-03-07T01:07:27Z")

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Download the latest verison from Anki’s website and this should be fixed: [Anki - powerful, intelligent flashcards](https://apps.ankiweb.net/#download)

Alternatively, if you don’t want to update, start Anki while holding down the shift key to disable automatic syncing then click on ignore.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 5:11am UTC](https://forums.ankiweb.net/t/anki-not-opening/8064/3 "2023-05-01T05:11:36Z")

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