# Anki looked like a fresh install after updating; missing images on Windows, iPad, and AnkiWeb

**URL:** <https://forums.ankiweb.net/t/anki-looked-like-a-fresh-install-after-updating-missing-images-on-windows-ipad-and-ankiweb/71084>\
**Category:** Help\
**Created:** [September 16, 2026, 1:58pm UTC](https://forums.ankiweb.net/t/anki-looked-like-a-fresh-install-after-updating-missing-images-on-windows-ipad-and-ankiweb/71084 "2026-09-16T13:58:17Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [September 18, 2026, 10:38pm UTC](https://forums.ankiweb.net/t/anki-looked-like-a-fresh-install-after-updating-missing-images-on-windows-ipad-and-ankiweb/71084/9 "2026-09-18T22:38:08Z")

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You don’t need to trigger a rescan – that’s what is happening already. But you may need to be patient, because you’ve got over 12 GB of media in your account right now.

See: [Accidently overwrote collections.media folder in anki and synced - #12 by Danika\_Dakika](https://forums.ankiweb.net/t/accidently-overwrote-collections-media-folder-in-anki-and-synced/71018/12)

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