# Anki is not launching

**URL:** <https://forums.ankiweb.net/t/anki-is-not-launching/4706>\
**Category:** Help\
**Created:** [October 30, 2020, 6:30pm UTC](https://forums.ankiweb.net/t/anki-is-not-launching/4706 "2020-10-30T18:30:42Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![kelciour](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/kelciour/32/14770_2.png) [@kelciour](https://forums.ankiweb.net/u/kelciour)\
**Post date:** [October 31, 2020, 9:16pm UTC](https://forums.ankiweb.net/t/anki-is-not-launching/4706/2 "2020-10-31T21:16:55Z")

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Maybe it’ll help.

> [@I couldn't open anki - "resetting corrupt \_global"](https://forums.ankiweb.net/t/i-couldnt-open-anki-resetting-corrupt-global/190/2):
>
> Please try renaming your prefs.db and prefs21.db files to something else. If that doesn’t help, please try renaming your entire Anki2 data folder. [https://docs.ankiweb.net/#/files?id=file-locations](https://docs.ankiweb.net/#/files?id=file-locations)

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