# Anki installation network environment with user profiles

**URL:** <https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014>\
**Category:** Help\
**Created:** [April 24, 2024, 1:50pm UTC](https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014 "2024-04-24T13:50:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![unigoe](https://avatars.discourse-cdn.com/v4/letter/u/838e76/32.png) [@unigoe](https://forums.ankiweb.net/u/unigoe)\
**Post date:** [April 24, 2024, 1:50pm UTC](https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014/1 "2024-04-24T13:50:00Z")

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Hey there,

I would like to install the latest Anki version 24.04.1 Qt6 in our network environment.

Windows 10 22H2 (Build 19045.4291) in a domain with user profiles.

The user profiles are redirected to a file system e.g. UNC \xxx.xxx.xx\user\home\appdata\anki  
Users have full access there

When calling Anki.exe I get the following error message - The folder “anki” is created on the path but with full permissions

Initial setup…  
Preparing to run…  
Traceback (most recent call last):  
File “aqt”, line 584, in \_run  
File “aqt.profiles”, line 354, in get\_created\_base\_folder  
File “pathlib”, line 1215, in resolve  
File “pathlib”, line 215, in resolve  
PermissionError: [WinError 5] Access denied: ‘\\xx-xxx.xx\home\users\AppData\Anki’  
Traceback (most recent call last):  
File “aqt”, line 519, in run  
File “aqt”, line 638, in \_run  
AttributeError: ‘NoneType’ object has no attribute ‘addon\_logs’

If I specify anki.exe -b c:\tmp\anki when calling, there are no problems

Does anyone have an idea or similar problems?

Best regards  
T.S

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [April 24, 2024, 7:09pm UTC](https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014/2 "2024-04-24T19:09:58Z")

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_[I’m using code-blocking in the quotes to (hopefully) avoid losing any of the characters.]_

> [@unigoe](#):
>
> `e.g. UNC \xxx.xxx.xx\user\home\appdata\anki`

> [@unigoe](#):
>
> `Access denied: ‘\\xx-xxx.xx\home\users\AppData\Anki`’

- The first thing I notice is those folder strings don’t match – user\home vs. home\users. Is that a typo?
- Is the string-of-x’s actually in the path name? Or are we meant to understand that is a placeholder for your real server address?

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [April 25, 2024, 6:12am UTC](https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014/3 "2024-04-25T06:12:14Z")

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I don’t think the tools Anki is built on properly support UNC paths, so a local drive binding is required.

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**Author:** ![unigoe](https://avatars.discourse-cdn.com/v4/letter/u/838e76/32.png) [@unigoe](https://forums.ankiweb.net/u/unigoe)\
**Post date:** [May 6, 2024, 1:05pm UTC](https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014/4 "2024-05-06T13:05:06Z")

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Hello,  
sorry there was an typer error

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<div class="post-metadata">

**Author:** ![unigoe](https://avatars.discourse-cdn.com/v4/letter/u/838e76/32.png) [@unigoe](https://forums.ankiweb.net/u/unigoe)\
**Post date:** [May 6, 2024, 1:16pm UTC](https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014/5 "2024-05-06T13:16:18Z")

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Update:

I would like to install the latest Anki version 24.04.1 Qt6 in our network environment.

Windows 10 22H2 (Build 19045.4291) in a domain with user profiles.

The user profiles are redirected to a file system e.g. UNC \server\user\home2\appdata\anki

When calling Anki.exe I get the following error message - The folder “anki” is created on the path but with full permissions  
User have full access from \apdata  
no read authorizations from \server\user\home2  
this could probably be the problem

in a different domain environment with full read access on server path e.g. \server2\user\anki  
there are no Problems.

Initial setup…  
Preparing to run…  
Traceback (most recent call last):  
File “aqt”, line 584, in \_run  
File “aqt.profiles”, line 354, in get\_created\_base\_folder  
File “pathlib”, line 1215, in resolve  
File “pathlib”, line 215, in resolve  
PermissionError: [WinError 5] Access denied: ‘\server\user\home2\appdata\anki’  
Traceback (most recent call last):  
File “aqt”, line 519, in run  
File “aqt”, line 638, in \_run  
AttributeError: ‘NoneType’ object has no attribute ‘addon\_logs’

If I specify anki.exe -b c:\tmp\anki when calling, there are no problems

Does anyone have an idea or similar problems or can fix the Problems?

Best regards  
T.S

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [June 5, 2024, 1:16pm UTC](https://forums.ankiweb.net/t/anki-installation-network-environment-with-user-profiles/44014/6 "2024-06-05T13:16:41Z")

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