# Anki getting cards mixed up

**URL:** <https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145>\
**Category:** Help\
**Created:** [April 2, 2024, 10:29pm UTC](https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145 "2024-04-02T22:29:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![td2](https://avatars.discourse-cdn.com/v4/letter/t/90ced4/32.png) [@td2](https://forums.ankiweb.net/u/td2)\
**Post date:** [April 2, 2024, 10:29pm UTC](https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145/1 "2024-04-02T22:29:14Z")

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I am using Anki Version ⁨24.04 (429bc9e1)⁩ Python 3.9.18 Qt 6.6.2 PyQt 6.6.1 on Windows 11. I’ve encountered a pretty serious bug more than once that I’ve been unable to replicate, but goes like this.

I’m going through a deck and have the front of a card open. I step away from the PC for a period of time (say 10-20 minutes). When I come back and hit enter, Anki shows me the back of a DIFFERENT card. When I then hit “enter” (3), it marks the original card as “good.” (I confirmed this is what happened when I went to the card browser.)

Has anyone experienced anything like this?

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [April 2, 2024, 10:33pm UTC](https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145/2 "2024-04-02T22:33:37Z")

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> [@td2](#):
>
> Anki shows me the back of a DIFFERENT card.

#6 on the Troubleshooting checklist is generally a fix for that. [Troubleshooting - Anki Manual](https://docs.ankiweb.net/troubleshooting.html)

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**Author:** ![td2](https://avatars.discourse-cdn.com/v4/letter/t/90ced4/32.png) [@td2](https://forums.ankiweb.net/u/td2)\
**Post date:** [April 4, 2024, 1:45am UTC](https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145/3 "2024-04-04T01:45:51Z")

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I played around with the different graphics options - I’m currently on Vulkan. I believe this is not a graphics issue because I just experienced the same issue, this time while going through a deck at normal speed. I hit “enter” and it showed me the back of the next card.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [April 4, 2024, 3:50am UTC](https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145/4 "2024-04-04T03:50:57Z")

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Okay, so that rules out Direct3D (which I assume you started with) and Vulkan – what about the other 2?

You can believe it’s not a graphics issue if you want to. But how about you humor us until you’ve tried them all? Then, try the rest of the steps on that checklist.

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**Author:** ![td2](https://avatars.discourse-cdn.com/v4/letter/t/90ced4/32.png) [@td2](https://forums.ankiweb.net/u/td2)\
**Post date:** [April 4, 2024, 11:20pm UTC](https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145/5 "2024-04-04T23:20:46Z")

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I switched to software rendering - will see how that goes.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 4, 2024, 11:21pm UTC](https://forums.ankiweb.net/t/anki-getting-cards-mixed-up/43145/6 "2024-05-04T23:21:26Z")

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