# Anki error when clicking on "Preferences"

**URL:** <https://forums.ankiweb.net/t/anki-error-when-clicking-on-preferences/34018>\
**Category:** Help\
**Created:** [September 6, 2023, 11:10pm UTC](https://forums.ankiweb.net/t/anki-error-when-clicking-on-preferences/34018 "2023-09-06T23:10:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AayushKucheria](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/aayushkucheria/32/15744_2.png) [@AayushKucheria](https://forums.ankiweb.net/u/AayushKucheria)\
**Post date:** [September 6, 2023, 11:10pm UTC](https://forums.ankiweb.net/t/anki-error-when-clicking-on-preferences/34018/1 "2023-09-06T23:10:35Z")

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Error  
An error occurred. Please use Tools \> Check Database to see if that fixes the problem (tried this, doesn’t fix the problem)  
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.  
Anki 2.1.15 (442df9d6) Python 3.10.12 Qt 5.15.3 PyQt 5.15.6  
Platform: Linux  
Flags: frz=False ao=False sv=2

Caught exception:  
File “/usr/share/anki/aqt/main.py”, line 882, in onPrefs  
aqt.dialogs.open(“Preferences”, self)  
File “/usr/share/anki/aqt/ **init**.py”, line 82, in open  
instance = creator(\*args)  
File “/usr/share/anki/aqt/preferences.py”, line 25, in **init**  
self.setupCollection()  
File “/usr/share/anki/aqt/preferences.py”, line 80, in setupCollection  
f.lrnCutoff.setValue(qc[‘collapseTime’]/60.0)  
\<class ‘TypeError’\>: setValue(self, int): argument 1 has unexpected type ‘float’

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<div class="post-metadata">

**Author:** ![ferophila](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/ferophila/32/10566_2.png) [@ferophila](https://forums.ankiweb.net/u/ferophila)\
**Post date:** [September 7, 2023, 4:56am UTC](https://forums.ankiweb.net/t/anki-error-when-clicking-on-preferences/34018/2 "2023-09-07T04:56:41Z")

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Please update this _very_ old Anki version using a [download from the Anki website](https://apps.ankiweb.net/). It is a known issue with this outdated version (likely distributed through package managers), that does not occur in recent versions.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [October 7, 2023, 4:56am UTC](https://forums.ankiweb.net/t/anki-error-when-clicking-on-preferences/34018/3 "2023-10-07T04:56:45Z")

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