# Anki doesn't work anymore

**URL:** <https://forums.ankiweb.net/t/anki-doesnt-work-anymore/38757>\
**Category:** Help\
**Created:** [December 24, 2023, 8:43am UTC](https://forums.ankiweb.net/t/anki-doesnt-work-anymore/38757 "2023-12-24T08:43:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lauraann.a](https://avatars.discourse-cdn.com/v4/letter/l/8e8cbc/32.png) [@lauraann.a](https://forums.ankiweb.net/u/lauraann.a)\
**Post date:** [December 24, 2023, 8:43am UTC](https://forums.ankiweb.net/t/anki-doesnt-work-anymore/38757/1 "2023-12-24T08:43:37Z")

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I can’t click on anything anymore. The synchronization does’t stop and I can’t stop it myself. I don’t know what to do nothing works it won’t react

 ![Bildschirmfoto 2023-12-24 um 09.38.44](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/6/2/62b67aa917772ab7517a35b7791e91550a37228a.jpeg)

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**Author:** ![ferophila](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/ferophila/32/10566_2.png) [@ferophila](https://forums.ankiweb.net/u/ferophila)\
**Post date:** [December 24, 2023, 11:25am UTC](https://forums.ankiweb.net/t/anki-doesnt-work-anymore/38757/2 "2023-12-24T11:25:11Z")

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You need to quit the app then by other means:

> **[How to Force Quit on a Mac](https://www.macworld.com/article/671386/how-to-force-quit-on-a-mac.html)**
>
> If your Mac is frozen and you need to force quit apps here's the Mac shortcut you need (the equivalent of control-alt-delete)

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**Author:** ![sprvlcn](https://avatars.discourse-cdn.com/v4/letter/s/54ee81/32.png) [@sprvlcn](https://forums.ankiweb.net/u/sprvlcn)\
**Post date:** [December 24, 2023, 1:47pm UTC](https://forums.ankiweb.net/t/anki-doesnt-work-anymore/38757/3 "2023-12-24T13:47:33Z")

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It seems you have an old version of Anki? In the screenshot it is offering you an update to 2.1.61, which is itself a somewhat old version. Perhaps updating might help with the issue, whatever it is.

If Anki itself is frozen, you can get [the 2.1.61 version here](https://github.com/ankitects/anki/releases/tag/2.1.61).

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**Author:** ![lauraann.a](https://avatars.discourse-cdn.com/v4/letter/l/8e8cbc/32.png) [@lauraann.a](https://forums.ankiweb.net/u/lauraann.a)\
**Post date:** [December 24, 2023, 2:08pm UTC](https://forums.ankiweb.net/t/anki-doesnt-work-anymore/38757/4 "2023-12-24T14:08:47Z")

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Thank you the force quit did actually work and I could open it again!

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [January 23, 2024, 2:09pm UTC](https://forums.ankiweb.net/t/anki-doesnt-work-anymore/38757/5 "2024-01-23T14:09:14Z")

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