# Anki doesn't open, update error **URL:** \ **Category:** Help\ **Created:** [September 25, 2026, 1:58pm UTC](https://forums.ankiweb.net/t/anki-doesnt-open-update-error/71215 "2026-09-25T13:58:53Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Friendlyfire](https://avatars.discourse-cdn.com/v4/letter/f/9fc348/32.png) [@Friendlyfire](https://forums.ankiweb.net/u/Friendlyfire)\ **Post date:** [September 25, 2026, 1:58pm UTC](https://forums.ankiweb.net/t/anki-doesnt-open-update-error/71215/1 "2026-09-25T13:58:53Z")
Hi, I need urgent help: my anki doesn’t want to open. I received a pop-up message that there is a new version and i should update, so I proceeded but I’m stuck because the launcher doesn’t find any updates. Each time I close the launcher and click to open Anki again, it launches an update. heres the message in the launcher: Checking for updates… Updating Anki… × No solution found when resolving dependencies for split │ (python\_full\_version \>= ‘3.10’): ╰─▶ Because there is no version of anki-release==26.9.3 and your project ``` depends on anki-release==26.9.3, we can conclude that your project's requirements are unsatisfiable. ``` Install failed: Failed to run (1): /Applications/Anki.app/Contents/MacOS/uv sync --upgrade --no-config --managed-python --python 3.13.5 Error: Failed to run (1): /Applications/Anki.app/Contents/MacOS/uv sync --upgrade --no-config --managed-python --python 3.13.5 Press enter to close… Saving session… …copying shared history… …saving history…truncating history files… …completed. Process completed How can I solve this ASAP without losing my data? ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [September 25, 2026, 2:17pm UTC](https://forums.ankiweb.net/t/anki-doesnt-open-update-error/71215/2 "2026-09-25T14:17:48Z")
> [@An important note about updating to 26.05 (and later)](https://forums.ankiweb.net/t/an-important-note-about-updating-to-26-05-and-later/70139/1): > > The upgrade feature in launcher-based versions (25.07 to 25.09.4) cannot be used to upgrade to 26.05 due to packaging changes. If you try Tools\>Upgrade/Downgrade or get an update notification (you’ll only get a notification currently if you’re not on 25.09.4 but the launcher will still try to download 26.05 instead), you might see this error: x No solution found when resolving dependencies for split (python\_full\_version == '3.9.\*'): `-\> Because the requested Python version (\>=3.9) does not sa… ---
**Author:** ![Friendlyfire](https://avatars.discourse-cdn.com/v4/letter/f/9fc348/32.png) [@Friendlyfire](https://forums.ankiweb.net/u/Friendlyfire)\ **Post date:** [September 26, 2026, 4:50pm UTC](https://forums.ankiweb.net/t/anki-doesnt-open-update-error/71215/3 "2026-09-26T16:50:15Z")
First of all, thank you so so much for your fast response! I truly hope God grants you His Pleasure & Happiness in this world & the hereafter. I just felt this prayer for you instantly and thought to share it. Anyways, I did what you said and I got this notification and so I proceeded and upgraded to 26.9.3. Am I up-to-date now? ![Scherm­afbeelding 2026-09-26 om 18.44.16](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/b/1/b193d3fd21a999b1b57dde2e5961ba1bfd1002cf.jpeg) ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [September 26, 2026, 5:31pm UTC](https://forums.ankiweb.net/t/anki-doesnt-open-update-error/71215/4 "2026-09-26T17:31:17Z")
You are very kind. > [@Friendlyfire](#): > > Am I up-to-date now? Go to `Anki/Help > About` – you can see there what version you currently have installed. 26.09.3 is the most recent release.