# Anki doesn't open my 1st profile **URL:** \ **Category:** Help\ **Created:** [July 14, 2020, 9:33am UTC](https://forums.ankiweb.net/t/anki-doesnt-open-my-1st-profile/993 "2020-07-14T09:33:00Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Eldana](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/eldana/32/568_2.png) [@Eldana](https://forums.ankiweb.net/u/Eldana)\ **Post date:** [July 14, 2020, 9:33am UTC](https://forums.ankiweb.net/t/anki-doesnt-open-my-1st-profile/993/1 "2020-07-14T09:33:00Z")
I had the latest version of Anki 2.1.26, but then I found convenient editing add-on [https://ankiweb.net/shared/info/1051095155](https://ankiweb.net/shared/info/1051095155) they said: Supported Anki versions: - 2.1.22-2.1.23 (updated 2020-06-17) so I downloaded it. My current version is 2.1.22 but then I couldn’t open my first profile, although I had backup, but after two restarting my computer the problem is still there. I had some decks which I didn’t export on 1st profile. ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/b67cfd809198f1ab353ba61064a32b89d4ea3901.png) Could you help me please? ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [July 15, 2020, 12:00am UTC](https://forums.ankiweb.net/t/anki-doesnt-open-my-1st-profile/993/2 "2020-07-15T00:00:47Z")
18 posts were merged into an existing topic: [json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)](https://forums.ankiweb.net/t/json-decoder-jsondecodeerror-expecting-value-line-1-column-1-char-0/622) ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [July 15, 2020, 12:00am UTC](https://forums.ankiweb.net/t/anki-doesnt-open-my-1st-profile/993/3 "2020-07-15T00:00:47Z")