# Anki doesn't open even after reinstalling multiple times

**URL:** <https://forums.ankiweb.net/t/anki-doesnt-open-even-after-reinstalling-multiple-times/34902>\
**Category:** Help\
**Created:** [September 23, 2023, 10:52pm UTC](https://forums.ankiweb.net/t/anki-doesnt-open-even-after-reinstalling-multiple-times/34902 "2023-09-23T22:52:56Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\
**Post date:** [September 23, 2023, 11:18pm UTC](https://forums.ankiweb.net/t/anki-doesnt-open-even-after-reinstalling-multiple-times/34902/2 "2023-09-23T23:18:53Z")

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Maybe this will work:

> [@I couldn't open anki - "resetting corrupt \_global"](https://forums.ankiweb.net/t/i-couldnt-open-anki-resetting-corrupt-global/190/2):
>
> Please try renaming your prefs.db and prefs21.db files to something else. If that doesn’t help, please try renaming your entire Anki2 data folder. [https://docs.ankiweb.net/#/files?id=file-locations](https://docs.ankiweb.net/#/files?id=file-locations)

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