# Anki does not work on Ubuntu 24.04.2

**URL:** <https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464>\
**Category:** Help\
**Created:** [November 15, 2025, 9:58pm UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464 "2025-11-15T21:58:05Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![ankylosaurus](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@ankylosaurus](https://forums.ankiweb.net/u/ankylosaurus)\
**Post date:** [November 15, 2025, 9:58pm UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464/1 "2025-11-15T21:58:06Z")

</div>

Hi! I am trying to install anki 25.09 on ubuntu 24.04.2 and encountering some problems. I will describe what I have tried. Please let me know if anyone has suggestions about how to fix anki on my machine.

• I downloaded anki 25.09 and followed the installation guide  
• When I tried to run anki, I saw an error screen that said “Anki encountered a problem. Please follow the troubleshooting steps.” I copied the debugging info, some of which I included below.

```auto
Anki 25.09.2 (3890e12c)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Linux-6.8.0-87-generic-x86_64-with-glibc2.39

Traceback (most recent call last):
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/progress.py”, line 121, in handler
func()
~~~~ ^^
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/main.py”, line 231, in on_window_init
fn()
~~^^
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/main.py”, line 330, in setupProfile
self.loadProfile()
~~~~~~~~~~~~~~~~ ^^

```

• I then uninstalled anki, deleted all associated files, and restarted my computer.  
• Next, I downloaded anki 25.09 and again followed the installation guide. I still received the same error message when attempting to run anki.  
• I followed a post (that I can’t link) and ran sudo sysctl -w kernel.apparmor\_restrict\_unprivileged\_userns=0, but still can’t run anki.  
• I also followed the System Qt versions instructions at the install and upgrade manual, but remain unable to use anki.  
• Now when I run anki, I see

ankylosaurus@computer:~/anki-launcher-25.09-linux $ anki  
Traceback (most recent call last):  
File “”, line 1, in  
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/ **init**.py”, line 65, in  
from aqt import gui\_hooks  
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/gui\_hooks.py”, line 11, in  
from \_aqt.hooks import \*  
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/\_aqt/hooks.py”, line 18, in  
from aqt.qt import QDialog, QEvent, QMenu, QModelIndex, QWidget, QMimeData  
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/qt/ **init**.py”, line 19, in  
from .qt6 import \*  
File “/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/qt/qt6.py”, line 16, in  
from PyQt6.QtQuick import \*  
ModuleNotFoundError: No module named ‘PyQt6.QtQuick’

• I also receive the above error message when I run anki --no-sandbox in my terminal.  
• Now if I search for anki and try to open it on my computer via the GUI, nothing opens.

I’d appreciate any guidance. Thank you!

---

<div class="post-metadata">

**Author:** ![Anon\_0000](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@Anon\_0000](https://forums.ankiweb.net/u/Anon_0000)\
**Post date:** [November 15, 2025, 10:15pm UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464/2 "2025-11-15T22:15:15Z")

</div>

I assume you followed [Install & Upgrade - Anki Manual](https://docs.ankiweb.net/platform/linux/installing.html#requirements) and the forum entry you couldn’t link to was [Issues running on Ubuntu 24.04](https://forums.ankiweb.net/t/issues-running-on-ubuntu-24-04/40974)?

On my debian I have a lot of other python3 files that seem relevant, maybe try installing them on ubuntu:

```auto
python3-pyqt6
python3-pyqt6.qtmultimedia
python3-pyqt6.qtqml
python3-pyqt6.qtquick
python3-pyqt6.qtsvg
python3-pyqt6.qttexttospeech
python3-pyqt6.qtwebchannel
python3-pyqt6.qtwebengine
python3-pyqt6.sip

```

---

<div class="post-metadata">

**Author:** ![llama](https://avatars.discourse-cdn.com/v4/letter/l/8baadc/32.png) [@llama](https://forums.ankiweb.net/u/llama)\
**Post date:** [November 16, 2025, 1:46am UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464/3 "2025-11-16T01:46:48Z")

</div>

> [@ankylosaurus](#):
>
> some of which I included below

Could you provide the full error message (after redacting usernames etc.)?

---

<div class="post-metadata">

**Author:** ![ankylosaurus](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@ankylosaurus](https://forums.ankiweb.net/u/ankylosaurus)\
**Post date:** [November 16, 2025, 2:04pm UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464/4 "2025-11-16T14:04:08Z")

</div>

@Anon_0000 Yes, you are correct, I did follow the Install & Upgrade - Anki Manual instruction. You are also correct that I couldn’t link to “Issues running on Ubuntu 24.04.”

I tried installing the files you listed, then ran anki again in my terminal. Here is the resulting error message that I see in terminal. Hope this is helpful, @llama.

```auto
username@computer:~ $ anki

Starting Anki 25.09.2...

Wayland support is disabled by default due to bugs:

You can force it on with an env var: ANKI_WAYLAND=1

2025-11-16 14:59:46,255:INFO:aqt.mediasrv: Serving on http://127.0.0.1:36689

Qt info:

GL Type: desktop

Surface Type: OpenGL

Surface Profile: CompatibilityProfile

Surface Version: 4.6

QSG RHI Backend: OpenGL

Using Supported QSG Backend: yes

Using Software Dynamic GL: no

Using Multithreaded OpenGL: yes

Init Parameters:

* application-name Anki

* browser-subprocess-path /usr/lib/qt6/libexec/QtWebEngineProcess

* create-default-gl-context

* disable-features ConsolidatedMovementXY,InstalledApp,BackgroundFetch,WebOTP,WebPayments,WebUSB,PictureInPicture

* disable-setuid-sandbox

* disable-speech-api

* enable-features NetworkServiceInProcess,TracingServiceInProcess

* enable-threaded-compositing

* in-process-gpu

* use-gl desktop

Starting main loop...

Traceback (most recent call last):

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/progress.py", line 121, in handler

func()

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/main.py", line 231, in on_window_init

fn()

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/main.py", line 330, in setupProfile

self.loadProfile()

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/main.py", line 515, in loadProfile

self.setup_sound()

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/main.py", line 628, in setup_sound

aqt.sound.setup_audio(self.taskman, self.pm.base, self.col.media.dir())

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/sound.py", line 944, in setup_audio

mpvManager = MpvManager(base_folder, media_folder)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/sound.py", line 456, in __init__

super(). __init__ (window_id=None, debug=False)

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/mpv.py", line 466, in __init__

super(). __init__ (*args, **kwargs)

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/mpv.py", line 107, in __init__

self._start_process()

File "/home/username/.local/share/AnkiProgramFiles/.venv/lib/python3.12/site-packages/aqt/mpv.py", line 133, in _start_process

self._proc = subprocess.Popen(self.argv, env=self.popenEnv)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/lib/python3.12/subprocess.py", line 1026, in __init__

self._execute_child(args, executable, preexec_fn, close_fds,

File "/usr/lib/python3.12/subprocess.py", line 1955, in _execute_child

raise child_exception_type(errno_num, err_msg, err_filename)

NotADirectoryError: [Errno 20] Not a directory: 'mpv'

```

Thank you both for your responses.

---

<div class="post-metadata">

**Author:** ![llama](https://avatars.discourse-cdn.com/v4/letter/l/8baadc/32.png) [@llama](https://forums.ankiweb.net/u/llama)\
**Post date:** [November 17, 2025, 12:35am UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464/5 "2025-11-17T00:35:50Z")

</div>

Do you have mpv installed and present in `PATH`?

---

<div class="post-metadata">

**Author:** ![ankylosaurus](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@ankylosaurus](https://forums.ankiweb.net/u/ankylosaurus)\
**Post date:** [November 17, 2025, 9:21pm UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464/6 "2025-11-17T21:21:07Z")

</div>

@llama I ran `sudo apt install mpv` and now when I run `anki` in my terminal, the program opens. Thank you!

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [December 17, 2025, 9:21pm UTC](https://forums.ankiweb.net/t/anki-does-not-work-on-ubuntu-24-04-2/67464/7 "2025-12-17T21:21:28Z")

</div>

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