# Anki displays update screen but won't update and won't opem

**URL:** <https://forums.ankiweb.net/t/anki-displays-update-screen-but-wont-update-and-wont-opem/71136>\
**Category:** Help\
**Created:** [September 18, 2026, 2:18pm UTC](https://forums.ankiweb.net/t/anki-displays-update-screen-but-wont-update-and-wont-opem/71136 "2026-09-18T14:18:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![irene.huanggg](https://avatars.discourse-cdn.com/v4/letter/i/eb9ed0/32.png) [@irene.huanggg](https://forums.ankiweb.net/u/irene.huanggg)\
**Post date:** [September 18, 2026, 2:18pm UTC](https://forums.ankiweb.net/t/anki-displays-update-screen-but-wont-update-and-wont-opem/71136/1 "2026-09-18T14:18:54Z")

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When I open anki, it shows the screen to update but won’t update when I press enter. I’ve already tried restarting my computer and force quitting the app. What do I do?

 ![Screenshot 2026-09-18 at 7.12.10 AM](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/1/6/16709900a271774a22cc8351c6759c28798a1192.png)

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [September 18, 2026, 3:07pm UTC](https://forums.ankiweb.net/t/anki-displays-update-screen-but-wont-update-and-wont-opem/71136/2 "2026-09-18T15:07:41Z")

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> [@An important note about updating to 26.05 (and later)](https://forums.ankiweb.net/t/an-important-note-about-updating-to-26-05-and-later/70139/1):
>
> The upgrade feature in launcher-based versions (25.07 to 25.09.4) cannot be used to upgrade to 26.05 due to packaging changes. If you try Tools\>Upgrade/Downgrade or get an update notification (you’ll only get a notification currently if you’re not on 25.09.4 but the launcher will still try to download 26.05 instead), you might see this error: x No solution found when resolving dependencies for split (python\_full\_version == '3.9.\*'): `-\> Because the requested Python version (\>=3.9) does not sa…

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [October 18, 2026, 3:08pm UTC](https://forums.ankiweb.net/t/anki-displays-update-screen-but-wont-update-and-wont-opem/71136/3 "2026-10-18T15:08:36Z")

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