# Anki desktop wont sync to web **URL:** \ **Category:** Help\ **Created:** [October 24, 2021, 1:58pm UTC](https://forums.ankiweb.net/t/anki-desktop-wont-sync-to-web/14391 "2021-10-24T13:58:11Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![ben1](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@ben1](https://forums.ankiweb.net/u/ben1)\ **Post date:** [October 24, 2021, 1:58pm UTC](https://forums.ankiweb.net/t/anki-desktop-wont-sync-to-web/14391/1 "2021-10-24T13:58:11Z")
I started using Ankiweb before using the desktop app. Ive now downloaded the desktop app but can’t seem to get it to sync. Ive looked at the forums but cant fix it. In settings i have put the sync service to AnkiWeb but when i click sync it says ‘server aborted’. Please help! btw i have ankidroid and that synces fine ---
**Author:** ![shallash](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/shallash/32/4363_2.png) [@shallash](https://forums.ankiweb.net/u/shallash)\ **Post date:** [October 25, 2021, 5:19am UTC](https://forums.ankiweb.net/t/anki-desktop-wont-sync-to-web/14391/2 "2021-10-25T05:19:52Z")
See if this could be the issue: [Syncing with AnkiWeb - Anki Manual](https://docs.ankiweb.net/syncing.html#firewalls) ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [October 25, 2021, 10:17am UTC](https://forums.ankiweb.net/t/anki-desktop-wont-sync-to-web/14391/3 "2021-10-25T10:17:59Z")
Could you attach a screenshot of the server aborted message you’re getting, with Anki in the background? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 4:45am UTC](https://forums.ankiweb.net/t/anki-desktop-wont-sync-to-web/14391/4 "2023-05-01T04:45:57Z")
Closed on May 1, 2023, 4:45am UTC