# Anki Desktop Error window opens everytime I try to click on something. Checking database (as instructed by anki Error Pop-up window) does not work

**URL:** <https://forums.ankiweb.net/t/anki-desktop-error-window-opens-everytime-i-try-to-click-on-something-checking-database-as-instructed-by-anki-error-pop-up-window-does-not-work/23866>\
**Category:** Help\
**Created:** [October 13, 2022, 8:29am UTC](https://forums.ankiweb.net/t/anki-desktop-error-window-opens-everytime-i-try-to-click-on-something-checking-database-as-instructed-by-anki-error-pop-up-window-does-not-work/23866 "2022-10-13T08:29:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kghoul](https://avatars.discourse-cdn.com/v4/letter/k/7c8e57/32.png) [@Kghoul](https://forums.ankiweb.net/u/Kghoul)\
**Post date:** [October 13, 2022, 8:29am UTC](https://forums.ankiweb.net/t/anki-desktop-error-window-opens-everytime-i-try-to-click-on-something-checking-database-as-instructed-by-anki-error-pop-up-window-does-not-work/23866/1 "2022-10-13T08:29:12Z")

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Hello! Greetings!

Since today, every time I open the Anki application on my laptop I get an error window that opens and asks me to either use **Tool \> check database** and if it does not work to copy a message on my clipboard and paste it on this forum.  
This is the said message:  
Error  
An error occurred. Please use Tools \> Check Database to see if that fixes the problem.  
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.  
Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1  
Platform: Windows 10  
Flags: frz=True ao=False sv=2  
Add-ons, last update check: 2022-10-12 19:24:58

Exception when servicing \<waitress.channel.HTTPChannel connected 127.0.0.1:58575 at 0x1f1b9c068e0\>  
Traceback (most recent call last):  
File “waitress.task”, line 84, in handler\_thread  
File “waitress.channel”, line 510, in service  
File “waitress.server”, line 331, in pull\_trigger  
File “waitress.trigger”, line 96, in pull\_trigger  
File “waitress.trigger”, line 200, in \_physical\_pull  
OSError: [WinError 10038] An operation was attempted on something that is not a socket

What should i do ?

Thank you for your concern!

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [October 15, 2022, 12:38am UTC](https://forums.ankiweb.net/t/anki-desktop-error-window-opens-everytime-i-try-to-click-on-something-checking-database-as-instructed-by-anki-error-pop-up-window-does-not-work/23866/2 "2022-10-15T00:38:54Z")

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> [@Error message when clicking on feedback buttons](https://forums.ankiweb.net/t/error-message-when-clicking-on-feedback-buttons/22708):
>
> Whenever I click on the Again, Hard, Good, Easy buttons this error appears. I’ve tried the suggested troubleshooting (Tools \> Check Data Base), but the problem still persists… Here is the message: Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1 Platform: Windows 10 Flags: frz=True ao=False sv=2 Add-ons, last update check: 2022-08-29 10:56:44 Exception when servicing \<waitress.channel.HTTPChannel connected 127.0.0.1:61575 at 0x25b82729f40\> Traceback (most recent call last): File “…

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 4:00am UTC](https://forums.ankiweb.net/t/anki-desktop-error-window-opens-everytime-i-try-to-click-on-something-checking-database-as-instructed-by-anki-error-pop-up-window-does-not-work/23866/3 "2023-05-01T04:00:39Z")

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Closed on May 1, 2023, 4:00am UTC