# Anki desktop dysfunctioning after downloading the 26.08.1 version **URL:** \ **Category:** Help\ **Created:** [September 10, 2026, 4:20pm UTC](https://forums.ankiweb.net/t/anki-desktop-dysfunctioning-after-downloading-the-26-08-1-version/70989 "2026-09-10T16:20:14Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![CMP1](https://avatars.discourse-cdn.com/v4/letter/c/977dab/32.png) [@CMP1](https://forums.ankiweb.net/u/CMP1)\ **Post date:** [September 10, 2026, 4:20pm UTC](https://forums.ankiweb.net/t/anki-desktop-dysfunctioning-after-downloading-the-26-08-1-version/70989/1 "2026-09-10T16:20:14Z")
Hello, I’ve been using Anki on this Windows device for one year and it was perfectly working. After downloading the 26.08.1 version on Windows, I encontered a problem. After opening the app, my decks briefly appear before disappearing. All the buttons are still visible. If I press the “decks” button, my decks briefly appear, for a fraction of second. I tried suppressing Anki and downloading it again. I went through the whole “Troubleshooting” section, trying everything. Nothing changed. I even created a new account, on which I created one deck with one flashcard. It appears normally, but clicking on it doesn’t do anything. I can use “Tools” and “Study a deck” to select a deck, then the normal page appears : blue button “Study now” , number of cards to study, but clicking on the “study now” button doesn’t have any effect. Have you encontered such a problem or do you now how I could resolve it ? Thanks for your help ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [September 10, 2026, 4:41pm UTC](https://forums.ankiweb.net/t/anki-desktop-dysfunctioning-after-downloading-the-26-08-1-version/70989/2 "2026-09-10T16:41:05Z")
> [@CMP1](#): > > I went through the whole “Troubleshooting” section, trying everything. Nothing changed. - Did that include #2 add-ons, and #6 video drivers? - Did you try _all_ available video drivers and restart after each change one? - Do you have an NVIDIA graphics card – [Search results for 'nvidia' - Anki Forums](https://forums.ankiweb.net/search?q=nvidia)? ---
**Author:** ![CMP1](https://avatars.discourse-cdn.com/v4/letter/c/977dab/32.png) [@CMP1](https://forums.ankiweb.net/u/CMP1)\ **Post date:** [September 10, 2026, 5:34pm UTC](https://forums.ankiweb.net/t/anki-desktop-dysfunctioning-after-downloading-the-26-08-1-version/70989/3 "2026-09-10T17:34:26Z")
Thank you for your answer ! - I just double-checked, I have no add-ons. - And I double-checked the different video drivers, closing and opening again Anki after each change. I hope that’s what was implied by “restarting”, (I’m not a native English-speaker, even though I’m quite fluent I’m not always 100% sure I understood perfectly.) - I don’t know what an NVIDIA graphics card is. Could you explain it to me ? Is it on my computer or part of the Anki app ? Thanks for your help ! ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [September 12, 2026, 12:32am UTC](https://forums.ankiweb.net/t/anki-desktop-dysfunctioning-after-downloading-the-26-08-1-version/70989/4 "2026-09-12T00:32:07Z")
> [@CMP1](#): > > I don’t know what an NVIDIA graphics card is. Could you explain it to me ? Is it on my computer or part of the Anki app ? It’s a piece of hardware that your computer uses. You’ve definitely got _some_ graphics card in your computer – the question is whether it’s an NVIDIA one that is causing these issues. If you don’t know, you should Google how to determine that on your particular system. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [October 12, 2026, 12:32am UTC](https://forums.ankiweb.net/t/anki-desktop-dysfunctioning-after-downloading-the-26-08-1-version/70989/5 "2026-10-12T00:32:48Z")
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