# Anki crashing at "initial setup..."

**URL:** <https://forums.ankiweb.net/t/anki-crashing-at-initial-setup/28040>\
**Category:** Help\
**Created:** [March 1, 2023, 5:06pm UTC](https://forums.ankiweb.net/t/anki-crashing-at-initial-setup/28040 "2023-03-01T17:06:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CascadingStyleSheets](https://avatars.discourse-cdn.com/v4/letter/c/9fc348/32.png) [@CascadingStyleSheets](https://forums.ankiweb.net/u/CascadingStyleSheets)\
**Post date:** [March 1, 2023, 5:06pm UTC](https://forums.ankiweb.net/t/anki-crashing-at-initial-setup/28040/1 "2023-03-01T17:06:13Z")

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After a recent reinstall of my OS, I have been unable to launch Anki.

Logs show it exits after “Initial setup…” With no error message  
Exits with return code -1

I am running the latest download from the website, but the issue also occurs with all packages I can find, and on both the qt6 and 5 versions.

No add-ons

Any suggestions?

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**Author:** ![ferophila](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/ferophila/32/10566_2.png) [@ferophila](https://forums.ankiweb.net/u/ferophila)\
**Post date:** [March 1, 2023, 6:30pm UTC](https://forums.ankiweb.net/t/anki-crashing-at-initial-setup/28040/2 "2023-03-01T18:30:24Z")

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What is your OS?

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<div class="post-metadata">

**Author:** ![CascadingStyleSheets](https://avatars.discourse-cdn.com/v4/letter/c/9fc348/32.png) [@CascadingStyleSheets](https://forums.ankiweb.net/u/CascadingStyleSheets)\
**Post date:** [March 1, 2023, 7:59pm UTC](https://forums.ankiweb.net/t/anki-crashing-at-initial-setup/28040/3 "2023-03-01T19:59:59Z")

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Sorry sorry, I copied pasted this from a discord post and missed some stuff apparently.

OS is Arch Linux, latest kernel version  
Qt and python are also up to date  
Using X, not wayland

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [March 2, 2023, 7:29am UTC](https://forums.ankiweb.net/t/anki-crashing-at-initial-setup/28040/4 "2023-03-02T07:29:54Z")

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You could try [Running from Python - Frequently Asked Questions](https://faqs.ankiweb.net/running-from-python.html)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [April 1, 2023, 7:29am UTC](https://forums.ankiweb.net/t/anki-crashing-at-initial-setup/28040/5 "2023-04-01T07:29:55Z")

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Closed on April 1, 2023, 7:29am UTC

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