# Anki crashing (Anki Version 2.1.40)

**URL:** <https://forums.ankiweb.net/t/anki-crashing-anki-version-2-1-40/10049>\
**Category:** Help\
**Created:** [May 17, 2021, 1:35am UTC](https://forums.ankiweb.net/t/anki-crashing-anki-version-2-1-40/10049 "2021-05-17T01:35:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![theotherguy653](https://avatars.discourse-cdn.com/v4/letter/t/a5b964/32.png) [@theotherguy653](https://forums.ankiweb.net/u/theotherguy653)\
**Post date:** [May 17, 2021, 1:35am UTC](https://forums.ankiweb.net/t/anki-crashing-anki-version-2-1-40/10049/1 "2021-05-17T01:35:20Z")

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Basically, I will copy and paste an image to a card from a premade deck and anki will automatically crash as soon as I press ctrl + enter (or the close button) to continue with my review. I will have to manually restart it and when I revisit the same card, the image I added won’t be available. This is very annoying and any help is much appreciated.

PS: I use Anki Version ⁨2.1.40

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**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\
**Post date:** [May 17, 2021, 3:10am UTC](https://forums.ankiweb.net/t/anki-crashing-anki-version-2-1-40/10049/2 "2021-05-17T03:10:16Z")

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Try disabling add-ons. Please see [When problems occur - Frequently Asked Questions](https://faqs.ankiweb.net/when-problems-occur.html)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 5:04am UTC](https://forums.ankiweb.net/t/anki-crashing-anki-version-2-1-40/10049/3 "2023-05-01T05:04:25Z")

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