# Anki crashing, and then not reinstalling

**URL:** <https://forums.ankiweb.net/t/anki-crashing-and-then-not-reinstalling/17172>\
**Category:** Help\
**Created:** [January 30, 2022, 5:10pm UTC](https://forums.ankiweb.net/t/anki-crashing-and-then-not-reinstalling/17172 "2022-01-30T17:10:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Khiizr](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@Khiizr](https://forums.ankiweb.net/u/Khiizr)\
**Post date:** [January 30, 2022, 5:10pm UTC](https://forums.ankiweb.net/t/anki-crashing-and-then-not-reinstalling/17172/1 "2022-01-30T17:10:17Z")

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Hi, recently when trying to use my Biology deck, the program would repeatedly crash as soon as I tried to press “again” after reviewing the card (It didn’t crash for any of the other decks I used previously today)  
I thought this might have to do with not having the most recent version installed, so I uninstalled Anki and then tried to download the most recent version.  
When installing, I now get this error message:  
“Error opening file for writing: C:/Program files/anki/mpv.exe”  
I checked on my laptop for all traces of the old Anki but I’m fairly sure it has been completely uninstalled, so not sure what to do now?  
Thanks, Khiz

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**Author:** ![Rumo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/rumo/32/1505_2.png) [@Rumo](https://forums.ankiweb.net/u/Rumo)\
**Post date:** [January 30, 2022, 6:07pm UTC](https://forums.ankiweb.net/t/anki-crashing-and-then-not-reinstalling/17172/2 "2022-01-30T18:07:34Z")

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> [@Khiizr](#):
>
> “Error opening file for writing: C:/Program files/anki/mpv.exe”

Restarting often helps with this kind of error.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 4:33am UTC](https://forums.ankiweb.net/t/anki-crashing-and-then-not-reinstalling/17172/3 "2023-05-01T04:33:47Z")

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