# ANKI BACKUPS: How do I get access to all my profiles? **URL:** \ **Category:** Help\ **Created:** [March 28, 2025, 3:59pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100 "2025-03-28T15:59:15Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 28, 2025, 3:59pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/1 "2025-03-28T15:59:15Z")
Good Afternoon, I recently got a new laptop and went to backup my anki as I have two profile on my Anki but only one profiles Ankis are showing up how do I recover the other one? Kind regards ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [March 28, 2025, 4:25pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/2 "2025-03-28T16:25:00Z")
Did you have them synced to separate AnkiWeb accounts? Each AnkiWeb account can only sync a single profile. So if you weren’t syncing with AnkiWeb, you’ll have to retrieve your other profile from your old computer. ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 28, 2025, 4:52pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/3 "2025-03-28T16:52:43Z")
Thanks for your reply! I cant retrieve it from the old computer even though I have the local disk and Anki automatically saves it to the local disk is there anywhere I can find it as I am slightly confused. Kind regards, Calvin ---
**Author:** ![Anon\_0000](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@Anon\_0000](https://forums.ankiweb.net/u/Anon_0000)\ **Post date:** [March 28, 2025, 4:53pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/4 "2025-03-28T16:53:55Z")
You can find the files location here: > **[Managing Files - Anki Manual](https://docs.ankiweb.net/files.html?highlight=file#file-locations)** > > Anki's user manual. Anki is a flashcard program that makes learning easier. ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 28, 2025, 5:15pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/5 "2025-03-28T17:15:00Z")
There is no files currently there? ---
**Author:** ![Anon\_0000](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@Anon\_0000](https://forums.ankiweb.net/u/Anon_0000)\ **Post date:** [March 28, 2025, 5:33pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/6 "2025-03-28T17:33:43Z")
There should be files. You’ll have to look on you other laptop though, where you used anki before. ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 28, 2025, 6:39pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/7 "2025-03-28T18:39:28Z")
My other laptop is no longer turning on thats the problem I retrieved the files using an external drive but the automatic backups arent present on the local drive. ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [March 28, 2025, 7:54pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/8 "2025-03-28T19:54:35Z")
When you retrieved the files from your old computer, did you include the Anki2 collection folder in that? ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 28, 2025, 8:22pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/9 "2025-03-28T20:22:41Z")
it hasnt shown up yet no, but i still have my old computer so I could always try again and see ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [March 28, 2025, 9:02pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/10 "2025-03-28T21:02:28Z")
If you never synced the other profile with AnkiWeb, then that’s the only place it exists. ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 28, 2025, 9:24pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/11 "2025-03-28T21:24:28Z")
Oh okay I will try extract that data thank you so much for your help!! ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 29, 2025, 12:22pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/12 "2025-03-29T12:22:28Z")
Good Afternoon, I found the Anki two collection folders how do i extract the flashcards because its telling me to open them from word? ---
**Author:** ![Anon\_0000](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@Anon\_0000](https://forums.ankiweb.net/u/Anon_0000)\ **Post date:** [March 29, 2025, 12:59pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/13 "2025-03-29T12:59:11Z")
All you have to do is copy the missing profile folder into the Anki2 folder of your new laptop. The cards itself are in a sqlite3 database, which you cannot edit using a normal office program (though you could use something like _db browser_ if you really wanted to. I’d advice against it though). ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 29, 2025, 1:44pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/14 "2025-03-29T13:44:22Z")
Where would the missing profile folder be? ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 29, 2025, 2:07pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/15 "2025-03-29T14:07:32Z")
I got my flashcards back thank you so much!!! ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [March 29, 2025, 4:12pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/16 "2025-03-29T16:12:19Z")
Excellent! Now is a great time to merge those profiles into one, so that everything will sync together to your AnkiWeb account, and you can avoid this issue in the future. [Synchronizing multiple profiles - Anki FAQs](https://faqs.ankiweb.net/synchronizing-multiple-profiles.html) ---
**Author:** ![calvin0012](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@calvin0012](https://forums.ankiweb.net/u/calvin0012)\ **Post date:** [March 29, 2025, 8:34pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/17 "2025-03-29T20:34:03Z")
I will do thanks! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [April 28, 2025, 8:34pm UTC](https://forums.ankiweb.net/t/anki-backups-how-do-i-get-access-to-all-my-profiles/58100/18 "2025-04-28T20:34:09Z")
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