# Anki 2.1.55 Qt5 doesn't work on MacOS High Sierra 10.13.6 **URL:** \ **Category:** Help\ **Created:** [December 23, 2022, 7:02am UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621 "2022-12-23T07:02:07Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Stahlfisch](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@Stahlfisch](https://forums.ankiweb.net/u/Stahlfisch)\ **Post date:** [December 23, 2022, 7:02am UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621/1 "2022-12-23T07:02:07Z")
I just updated to the new Anki version. When I want to start it following error-message appears: ![Screen Shot 2022-12-23 at 07.57.19](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/6/62cc118c6ac9fc24e137551291aeba0027206aa4.png) It says that at least MacOS 10.13.14 is required, even though 10.13.6 was the latest version of MacOS High Sierra. Could you please look into this problem? Thank you in advance! ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [December 24, 2022, 2:28am UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621/2 "2022-12-24T02:28:29Z")
Sorry, I appear to have accidentally changed 4 to 14. If you ctrl+click on the app and choose “show package contents”, then edit the Contents/Info.plist file in a text editor, you should be able to change the number to 10.13.4. After saving the file, does the app start correctly? ---
**Author:** ![Stahlfisch](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@Stahlfisch](https://forums.ankiweb.net/u/Stahlfisch)\ **Post date:** [December 24, 2022, 7:04am UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621/3 "2022-12-24T07:04:32Z")
Your solution didn’t work, unfortunately. After i changed the number to 10.13.4 following error-message appears after wanting to start the program: ![Screen Shot 2022-12-24 at 07.57.51](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/f/f7f4a459970fb852c5e743ffba019be4f98224a6.png) Here’s the code after i clicked on report: Process: anki [87414] Path: /Applications/Anki.app/Contents/MacOS/anki Identifier: net.ankiweb.dtop Version: ??? Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: anki [87414] User ID: 501 Date/Time: 2022-12-24 07:59:26.311 +0100 OS Version: Mac OS X 10.13.6 (17G14042) Report Version: 12 Anonymous UUID: 36029B77-ACF1-38B6-DCF9-613B9D491F17 Sleep/Wake UUID: B0D2A846-B311-4A1A-9C5B-3E307CE6301C Time Awake Since Boot: 3600000 seconds Time Since Wake: 720 seconds System Integrity Protection: enabled Crashed Thread: 0 Exception Type: EXC\_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC\_CORPSE\_NOTIFY Termination Reason: Namespace CODESIGNING, Code 0x1 kernel messages: VM Regions Near 0 (cr2): → \_\_TEXT 0000000108d85000-000000010bcad000 [47.2M] r-x/r-x SM=COW Thread 0 Crashed: 0 ??? 0x00000001117e019c \_dyld\_start + 0 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee6e7abf8 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: 0x00000001117e019c rfl: 0x0000000000000200 cr2: 0x0000000000000000 Logical CPU: 0 Error Code: 0x00000000 Trap Number: 0 Binary Images: 0x108d85000 - 0x10bcac111 +??? (0) (null) 0x1117df000 - 0x111829adf +??? (551.5) (null) External Modification Summary: Calls made by other processes targeting this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by all processes on this machine: task\_for\_pid: 2288754 thread\_create: 0 thread\_set\_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=52.9M resident=0K(0%) swapped\_out\_or\_unallocated=52.9M(100%) Writable regions: Total=8868K written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=8868K(100%) ``` VIRTUAL REGION ``` REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 2 Stack 8192K 2 \_\_DATA 2016K 5 \_\_LINKEDIT 5580K 4 \_\_TEXT 47.4M 3 shared memory 8K 3 =========== ======= ======= TOTAL 118.9M 13 Model: iMac11,3, BootROM 99.0.0.0.0, 4 processors, Intel Core i5, 2,8 GHz, 12 GB, SMC 1.59f2 Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020 Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020 Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020 AirPort: spairport\_wireless\_card\_type\_airport\_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P Bluetooth: Version 6.0.7f22, 3 services, 27 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Serial ATA Device: WDC WDS500G2B0A-00SM50, 500,11 GB Serial ATA Device: HL-DT-STDVDRW GA32N USB Device: USB 2.0 Bus USB Device: Hub USB Device: Internal Memory Card Reader USB Device: BRCM2046 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 2.0 Bus USB Device: Hub USB Device: IR Receiver USB Device: Built-in iSight Thunderbolt Bus: ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [December 28, 2022, 1:25am UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621/4 "2022-12-28T01:25:29Z")
Thanks for trying. I suspect I’ve resolved the issue - please let me know if the next beta release doesn’t address it. ---
**Author:** ![Stahlfisch](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@Stahlfisch](https://forums.ankiweb.net/u/Stahlfisch)\ **Post date:** [December 28, 2022, 3:38pm UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621/5 "2022-12-28T15:38:11Z")
Thank you very much, I’ll let you know as soon as the next beta release is available. ---
**Author:** ![Stahlfisch](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@Stahlfisch](https://forums.ankiweb.net/u/Stahlfisch)\ **Post date:** [January 4, 2023, 10:00pm UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621/6 "2023-01-04T22:00:28Z")
I just wanted to inform you that the new beta realease is running fine on MacOS High Sierra 10.13.6 🙂 Many thanks again for your efforts! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [February 3, 2023, 10:01pm UTC](https://forums.ankiweb.net/t/anki-2-1-55-qt5-doesnt-work-on-macos-high-sierra-10-13-6/25621/7 "2023-02-03T22:01:04Z")
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