# an error occurred, Anki must closed, report this message 

**URL:** <https://forums.ankiweb.net/t/an-error-occurred-anki-must-closed-report-this-message/24829>\
**Category:** Add-ons\
**Created:** [November 21, 2022, 12:44am UTC](https://forums.ankiweb.net/t/an-error-occurred-anki-must-closed-report-this-message/24829 "2022-11-21T00:44:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![NameLessGO](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/namelessgo/32/34298_2.png) [@NameLessGO](https://forums.ankiweb.net/u/NameLessGO)\
**Post date:** [November 21, 2022, 3:13am UTC](https://forums.ankiweb.net/t/an-error-occurred-anki-must-closed-report-this-message/24829/2 "2022-11-21T03:13:58Z")

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> [@pyo3\_runtime.PanicException: called \`Result::unwrap()\` on an \`Err\` value: PoisonError { .. } pls help me with my error](https://forums.ankiweb.net/t/pyo3-runtime-panicexception-called-result-unwrap-on-an-err-value-poisonerror-pls-help-me-with-my-error/23633/2):
>
> This is a follow-up error and unfortunately not very useful. I suggest you start Anki again without add-ons, run Check Database and then post the very first error you encounter, should there be any.

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